Job Description

Location: One day from the HQ office, one day from homeCapacity: Student position

At IsraAID, our mission is to support people affected by humanitarian crises. Since 2001, we have responded to crises and emergencies in more than 60 countries, partnering with local communities to rebuild their lives and their futures together. IsraAID is now working to support affected and displaced communities across Israel, following the October 7th, 2023 attacks, focusing on Psychosocial support and educational programs.

Programs Officer – Israel Response (Northern Mission)

The Programs Officer (PO) for the Israel Response in the Northern Mission supports the effective management and continuity of the Mission’s programs, with a primary focus on knowledge management, internal processes, progress tracking, and reporting. The PO helps ensure that program information, documentation, and key processes are well-organized, up to date, and accessible, while supporting teams in following agreed workplans, timelines, and reporting requirements. The PO works under the Program Manager, in close collaboration with the MEAL Officer, and other relevant teams, contributing to efficient coordination, organizational learning, and timely internal reporting to the Programs Department.

Key Responsibilities

• Program Design, Development, and Implementation
• Program Support, Coordination, and Follow-up
• Support the Program Manager and project teams in tracking program progress against agreed workplans, timelines, and key deliverables.
• Maintain up-to-date records of program activities, milestones, decisions, and follow-up actions, ensuring that key information is documented and accessible.
• Support follow-up on program-related processes, including MoU extensions, annexes, and other administrative or programmatic updates, in coordination with the relevant departments.
• Flag delays, gaps, or issues to the Program Manager and support timely follow-up and resolution.
• Support communication and coordination with relevant internal teams and partners as needed, ensuring that key updates and requests are documented and followed up on

Programmatic Reporting and Documentation

• Ensure consistent and up-to-date reporting on internal platforms, Monday.com
• Align with IL programs and operations reporting/database mechanisms. Including periodic reports and weekly update meetings.
• Ensure all project documentation is complete, organized, and accessible in the mission’s filing systems.
• Support the collection, organization, and consolidation of program updates and information for internal reporting to Devcomes

Monitoring, Evaluation, and Learning (MEAL)

• Support the Program Manager and MEAL Officer in tracking progress against program objectives, indicators, and agreed deliverables.
• Contribute to capturing and organizing lessons learned and good practices to support organizational learning and knowledge sharing within the Mission

Content Development and Technical Support

• Provide administrative and organizational support for the development and organization of program content, training materials, and other program resources.
• Support the documentation and organization of programmatic knowledge and materials, ensuring that relevant resources are accessible and up to date.
• Assist in consolidating feedback and inputs from project teams and partners, as needed, to support the development and refinement of program materials.

Experience

• 1-2 years of experience in program support, project coordination, administration, or a related field.
• Experience in maintaining organized documentation, databases, and digital filing systems.
• Ability to track tasks, timelines, deliverables, and program progress in an organized manner.
• Experience supporting reporting processes and consolidating information from different sources.
• Familiarity with coordinating tasks and follow-up across multiple stakeholders.Ability to work under pressure in rapidly changing environments.
• Previous work in an NGO, humanitarian, development, education, or social-impact organization - an advantage.

Education

• Relevant academic qualifications, such as degree in international development, Humanitarian Studies, Education, social work or a related field.

IT Skills:

• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with database management (Monday) and data analysis tools.
• Experience with communication and collaboration platforms such as Zoom or Teams.

Languages:

Fluency in English and Hebrew is required.

ETHICAL STANDARDS

IsraAID has zero tolerance towards any acts of misconduct and Sexual Exploitation and Abuse. The recruitment process will include all candidates’ declarations and reference checks focused on misconduct and SEA.

EQUAL OPPORTUNITIES

IsraAID is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.