Job Description

We are so glad you are interested in joining Sutter Health!

Organization:

SPMF-Sutter Pacific Medical Foundation - South

Position Overview:

Works on one or more programs of varying complexity with a focus on planning, administration and direction of assigned program(s). Oversees and ensures the effective coordination of activities and resources of designated program(s) and projects that may impact operations, systems, other programs/departments and/or patients and their families. Helps develop effective performance objectives for program(s), including financial objectives, customer and resource management; monitors program performance and ensures program objectives are met. Ensures that program activities are well planned, organized, and follow regulatory guidelines. Helps develop and supports the development and implementation of department goals and objectives. Serve as a coach and mentor for other positions in the department and serves as liaison between the program and other affiliate departments.

Job Description:

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

JOB ACCOUNTABILITIES:

PROGRAM STRATEGY AND PLANNING:

• Provides program leadership, develops business and growth strategies, manages program execution to meet program and organizational goals; champions process excellence to continually improve operations and performance of assigned program(s).
• Responsible for proposal development, program performance, and business growth for assigned program(s).
• Helps to expand program(s) offering and enhances the quality of existing programs.
• Applies advanced skills to critical or high visibility tasks and applies insights to critical activities.
• Participates in the budget and grant application process including design, submission and review.
• Identifies opportunities for continual improvement.

PROGRAM SUPPORT:

• Plans, directs, and coordinates activities for designated program(s) to ensure that goals and objectives are accomplished within pre-established parameters.
• Manages day-to-day program operations ensuring the program delivers high quality results/services.
• Develops and implements policies, standard work, processes and workflows to ensure effective and efficient operations.
• Evaluates existing program management practices and program effectiveness; makes recommendations and leads improvement efforts.
• Proactively identifies, addresses, and keeps program leads abreast of potential barriers or issues with program activities.
• Serves as a resource to the organization, providing direction for issue/problem resolution and responding timely to escalated issues.
• Serves as liaison to internal and external constituents and promotes program goals and objectives.
• Implements and enforces adherence to program, department, affiliate, and/or system standards, policies and procedures, and applicable standards, laws, and regulations.
• Provides in-service training upon request in areas of expertise.
• Ensures the maintenance of appropriate records and level of supplies.

PROGRAM MARKETING:

• Liaises with the Marketing and Communication departments to support the design and implementation of marketing strategies that increase the awareness and continued growth of the program.
• Evaluates and implements short- and long-term plans and goals for community/program outreach activities.
• Develops industry partnerships and promotes the program in the community.
• Ensures relevant standards, processes and regulations are upheld.

PEOPLE:

• Coaches and mentors program staff; motivates them to maintain a consistent level of excellence in program support and outcomes.
• Provides input into recruiting, coaching and performance evaluation of program staff.

REPORTING:

• Oversees and coordinates preparation of internal and external reports through gathering, analyzing, and summarizing program data and information.
• Works on overall program /project planning
• Provides support to the departments by gathering and analyzing data for quality improvement efforts.
• Prepares presentation materials/reports, as needed.

EDUCATION:

Equivalent experience will be accepted in lieu of the required degree or diploma.

Bachelor's: Business Administration, Healthcare Management or related field

TYPICAL EXPERIENCE:

5 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

Business planning, influencing and inter-personal skills for driving results in cross-functional team setting.

Data-oriented, analytical and detail oriented with a passion for solving problems and a understanding of business processes.

Effective cross-functional collaborator with the ability to effectively partner with teams through complex business situations to achieve program objectives.

Organizational skills and the proven ability to manage multiple tasks and deadlines simultaneously.

Superior oral and written communication skills with an innate attention to detail.

Motivated and resourceful self-starter with the ability to anticipate needs, meet deadlines, and solve problems creatively, both independently and in team settings.

Adaptability to interact with various types of visitors with poise and self-confidence.

PHYSICAL ACTIVITIES AND REQUIREMENTS:

See required physical demands, mental components, visual activities & working conditions at the following link: Job Requirements

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $59.02 to $88.53 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.