Are you a strategic thinker who thrives on building impactful programs and working with people at every level? Join our team as a Workforce Development Program Manager and play a pivotal role in shaping the future of our workforce. In this highly visible position, you’ll lead dynamic initiatives ranging from external leadership programs to internal flagship and division-based offerings—driving meaningful results across the organization. You’ll collaborate with everyone from front line employees to executive leadership and external partners, ensuring programs are effective, engaging, and aligned with our mission. If you’re passionate about developing talent, managing complex programs, and delivering measurable outcomes, we want to hear from you.

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans

• Alternative and/or Flexible Work Schedules

• Paid Leave and Holidays

• Health Premiums paid at 100% for Full-Time Employees

• On-the-Job Training

• Tuition Assistance Program

• Holistic Wellness Program with Leave Incentives

• Career Development and Advancement Opportunities

• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our Total Compensation Package website

To view benefits available to all State of Texas employees visit Benefits at a Glance | ERS (texas.gov)

The Workforce Development Program Manager role oversees a portfolio of initiatives, including external leadership development programs, highly visible internal programs, and division-level adjunct offerings. The position ensures alignment between business needs and training strategies while maintaining high standards for program quality, compliance, and fiscal responsibility. The Program Manager collaborates with stakeholders across all levels of the organization—from field employees to executive leadership and external/public service partners—to deliver effective, data-driven development solutions. Key responsibilities include managing program operations, vendor partnerships, contracts, invoicing, evaluation processes, and performance reporting. This role requires strong communication, strategic thinking, and the ability to translate complex information into actionable insights that drive workforce capability and organizational success.

Essential Duties:

• Lead end-to-end workforce development programs (plan, deliver, evaluate, and improve) to achieve
  statewide impact, including highly visible internal initiatives and division adjunct programs.
• Assess capability gaps and translate business needs into a prioritized training and development strategy aligned with organizational goals.
• Manage external leadership development programs and vendor partnerships, including contract oversight, performance monitoring, and invoicing/payment processing in compliance with procurement guidelines.
• Oversee training operations, including scheduling, enrollment, tracking, and recordkeeping for in-person and virtual programs, while maintaining training calendars, documentation, and SOPs.
• Partner with leadership to support competency-based development.
• Design and lead program evaluation strategies (surveys, focus groups, and feedback mechanisms); analyze results and implement improvements while standardizing evaluation methods and reporting.
• Develop and present executive-ready reports, dashboards, and briefings to support data-driven decision-making.
• Ensure compliance with training standards, certification tracking, and audit-ready documentation.
• Engage stakeholders across all levels --field staff, frontline employees, executive leadership, and external/public service partners --through clear communication, facilitation, and program representation.
• Provide mentorship, customer support, and contribute to cross-functional initiatives and special projects.
• Performs other duties as assigned.
  

Minimum Qualifications:

Education:

Bachelor's Degree in any discipline. Relevant work experience may be substituted for degree on a year per year basis. Substitutions for Minimum Qualifications

Experience:

4 years of experience in coordinating/managing training, workforce development, or organizational development programs, or related work experience (Experience can be satisfied by full time or prorated part time equivalent) Related graduate level education may be substituted for experience on a year per year basis.

Licenses and Certifications:

Valid driver’s license. This position requires driving a state vehicle.

Competencies:

Extensive knowledge of:

• Workforce development and talent management concepts (capability assessment, competency frameworks, leadership
  development, succession planning).
• Program/portfolio management methods, performance measurement, and continuous improvement practices.
• Adult learning principles; instructional design and training delivery approaches (ILT, VILT, hybrid).
• Evaluation methodologies (e.g., Kirkpatrick), survey design basics, and qualitative/quantitative analysis concepts.
• Vendor/contract management and public-sector-style financial controls (budgets, invoicing, compliance documentation).

Expert skill in:

• Program/project planning, execution, and risk management across multiple concurrent initiatives.
• Stakeholder engagement, facilitation, and influencing without authority; customer service orientation.
• Survey development, data analysis, and insight storytelling (reports, dashboards, presentations).
• Vendor management and coordination of external training partners and programs.

• Using Technology such as: Learning Management Systems (LMS), Microsoft Office 365 (Excel, PowerPoint, Teams), and survey tools (e.g., Qualtrics, Forms, SurveyMonkey, PollEverywhere).

Ability to:

• Communicate effectively, both verbally and in writing
• Prioritize and manage competing deadlines across a statewide portfolio.
• Synthesize complex information and translate it into clear recommendations for executives and stakeholders.
• Build partnerships across districts/divisions and work effectively in ambiguous or changing environments.
• Maintain accuracy, confidentiality, and audit-ready documentation while delivering strong customer support.

Physical Requirements and Working Conditions:

• Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
• Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs
• Standing-prolonged periods of time
• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading
  

Conditions of Employment:

Please read the Standard Conditions of Employment (TxDOT) for all positions.

TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.

Click on the appropriate occupational category to view the MOS codes

The Texas Department of Transportation is an Equal Opportunity Employer.

If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.

Additional Applicant Information