Dartmouth Hitchcock Medical Center and Clinics

Program Manager - HR Operations

Dartmouth Hitchcock Medical Center and Clinics  •  Lebanon, NH (Onsite)  •  17 hours ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description

The Program Manager - HR Operations is responsible for ensuring compliance in areas of licensure, competency, registration, and certification management. This role plays an integral part in documentation and training of process and technology that supports programs in a compliance focused way.

Responsibilities

  • Design and implement training programs for HR. Establishes training and educational methods, designs and produces training materials in a variety of formats (job aids, videos, user guides, and online training sessions).
  • Handle internal oversight of organizational competency and compliance in collaboration with the Organizational and Employee Development Team. Identify opportunities for improvement and addresses vulnerabilities and the related organizational risk.
  • Develop procedures and tools to ensure adherence to appropriate regulatory standards for competency management.
  • Design and implement comprehensive education for employees on clinical competency requirements, responsibilities, procedures, tools and any related technical solutions.
  • Assist and participate in internal audits and reviews. Support preparation for external regulatory audits.
  • Assess adherence to standards for identifying, assessing, tracking and reporting of clinical competencies by collaborating with Quality and Safety to conduct tracers and audits.
  • Work with clinical educators to train, communicate, and support competency education.
  • Build technology infrastructure for capturing/documenting competencies, licenses, registrations, certifications for appropriate departments.
  • Manage and operationalize process for capturing and tracking licenses, registrations, competencies, certifications for compliance & audit purposes.
  • Collaborate with Center for Learning and Professional Development (CLPD)

    • Qualifications

    • Bachelor’s degree with five (5) years of relevant work experience or the equivalent in education and experience required.
    • Excellent interpersonal and leadership skills with the ability to work with diverse functional areas across the organization using a consultative and partnership-oriented approach.
    • Excellent communication skills with demonstrated ability to synthesize complex projects/data.
    • Excellent time management skills and the ability to initiate and follow-through on projects with little supervision or guidance.
    • Proven ability to think critically and problem solve while balancing multiple priorities.
    • Program and project management skills and experience required.
    • Ability to adapt and execute on rapidly changing priorities.
    • Experience building and analyzing databases, or previous work with a variety of technology platforms preferred.
    • Proficient in Microsoft Office suite including Excel, Outlook, PowerPoint, Word, Visio, SharePoint.

    Required Licensure/Certifications

    • None
    Dartmouth Hitchcock Medical Center and Clinics

    About Dartmouth Hitchcock Medical Center and Clinics

    How can the lifestyle in New Hampshire and Vermont compliment your career? You can have amazing 4-season living with a career at one of the top health systems in the country. The Dartmouth-Hitchcock health system stretches over New Hampshire and Vermont and offers the quintessential New England experience. With no income or sales tax, this beautiful area combines history, industry and business and has been ranked consistently as one of the best places in the US to live and work. Anchored by the academic Dartmouth-Hitchcock Medical Center in Lebanon, NH, the system includes the NCI-designated Norris Cotton Cancer Center, the Children's Hospital at Dartmouth-Hitchcock; 4 affiliated hospitals and 30 Dartmouth-Hitchcock ambulatory clinics across the region. We are close to the urban centers of Boston, New York and Montreal, but also offer proximity to the seacoast and multiple top-tier ski mountains within a short driving distance. Throughout New Hampshire, the opportunities – both career and personal – truly make our area the ideal place to work and play.

    Dartmouth-Hitchcock is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, veteran status, or any other characteristic protected by law.

    Industry
    Healthcare & Social Services
    Company Size
    5,001-10,000 employees
    Headquarters
    Lebanon, New Hampshire
    Year Founded
    Unknown
    Website
    dartmouth-hitchcock.org
    Social Media