Position
Title: Program Manager, FDC – Build Execution

Base Salary:
$105,000
to $155,000 annually DOE

Benefits:
Medical,
dental, vision, 401k, flexible spending account, paid sick leave and paid time
off, parental leave, quarterly performance bonus, training, career growth and
education reimbursement programs.

Ziply
Fiber is a local internet service provider dedicated to elevating the
connected lives of the communities we serve. We offer the fastest home
internet in the nation, a refreshingly great customer experience, and affordable plans
that put customers in charge.

As
our state-of-the-art fiber network expands, so does our need for team
members who can help us grow and realize our goals.

Our Company
Values:

• 
  Genuinely Caring:
  We treat customers
  and colleagues like neighbors, with empathy and full attention.

• 
  Empowering You:
  We help customers
  choose what is best for them, and we support
  employees in implementing new ideas and solutions.

• 
  Innovation and Improvement:
  We
  constantly seek ways to improve how we serve customers and each
  other. 

• 
  Earning Your Trust:
  We build trust
  through clear, honest, human communication.

Job Summary

The Program Manager, Fiber Design
& Construction (FDC) – Build Execution is a hands-on program leader
responsible for driving the operational planning, sequencing, milestone
tracking and cross-functional coordination needed to support Ziply’s fiber
build strategy. This role serves as a central execution partner to engineering,
design, permitting, construction, operations, and vendor teams to ensure fiber
deployment programs move efficiently through each phase of the build lifecycle.

This Program Manager must
bring structure, clarity and accountability to a large, distributed organization
that needs consistent program discipline. The ideal candidate can dive deeply
into thousands of in-flight projects, translate complexity into clear plans and
actions and reinforce a weekly operating rhythm that keeps teams aligned and
progressing.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of
duties performed by the employee and not intended to reflect all duties
performed.

Strategic Alignment & Communication

·
Translate
build strategy into weekly work plans, prioritized actions, and measurable deliverables.

·
Reinforce
disciplined reporting by driving structured updates on work completed upcoming
tasks & support needed.

·
Communicate
program insights clearly to leadership & execution teams based on detailed
funnel and milestone data.

·
Maintain
cross-functional alignment across engineering, permitting & construction
through recurring touchpoints.

Planning & Modeling

·
Support
sequencing & prioritization to maximize throughput given resource, vendor
and permitting constraints.

·
Validate
planning inputs including force-to-load assumptions, design readiness and CPP indicators.

·
Build
readiness checklists that ensure smooth transitions between design, permitting
and construction.

·
Analyze
forecast output against the yearly ready for sale objectives and identify
levers required to close the gap.

·
Surface
high-cost or high-risk build segments early and collaborate with engineering
& design on alternatives.

Milestones & Dependencies

·
Track
milestones across thousands of projects, surface risks tied to delays in
engineering WIP, permitting backlog or construction readiness.

·
Maintain
visibility into the build funnel including bottlenecks, aging tasks, and
cross-functional dependencies.

·
Coordinate
removal of blockers by partnering with engineering, permitting and construction
leaders.

Program Development & Standards

·
Support
the MDU program development & structure including intake, workflows & turnup.

·
Identify
MDU opportunities that provide fast incremental volume to support 2026 &
beyond targets.

·
Standardize
GF/BF build approaches to create consistency across markets & improve repeatability.

·
Maintain
accurate program documentation & workflows within SiteTracker and
supporting systems.

Other Duties

·
Performs
other duties as required to support the business and evolving organization
.

Required Qualifications:

·
Bachelor’s Degree in Engineering, Telecommunications, Project
Management, Business Administration, or a related field.

·
Minimum
of five (5) to seven (7) years of telecom experience, including fiber planning,
engineering, permitting or construction.

·
Strong
end-to-end understanding of the fiber build lifecycle and network readiness.

·
Knowledge
of permitting processes and third-party utility coordination.

·
Experience
managing operational backlogs and turning high-volume work queues into
structured execution paths.

·
Proven
success driving accountability in cross-functional teams.

·
Strong
analytical skills with the ability to connect detailed operational data to
broader program outcomes.

·
Effective
communicator able to simplify complex concepts and influence technical and
operational teams.

·
Highly
organized with strong attention to detail and proven ability to manage
competing priorities.

·
Proficient
with Microsoft Office, Smartsheet and program tracking tools.

Preferred Qualifications:

·
Master’s Degree in Engineering, Telecommunications, Business
Administration, or a related field.

·
Experience with SiteTracker,
IQGeo, GIS tools or address management systems.

Knowledge, Skills, and Abilities:

·
Ability
to work independently and apply sound judgment and reasoning skills to a
variety of situations.

·
Ability
to multi-task and collaborate effectively with other personnel to meet
deadlines.

·
Strong
verbal and written communication, attention to detail, and organizational
skills.

·
Ability
to work within critical deadlines.

·
Ability
to adjust to rapidly changing priorities and schedules.

·
Ability
to provide excellent customer service.

Work Authorization

Applicants must be currently authorized to
work in the US for any employer. Sponsorship is not available for this
position.

Physical Requirements

The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.

Essential and marginal functions may require
maintaining physical condition necessary for bending, stooping, sitting, walking,
or standing for prolonged periods of time; most of time is spent sitting in a
comfortable position with frequent opportunity to move about. The employee must
occasionally lift and/or move up to 25 pounds. Specific vision abilities
required by the job include close vision, distance vision, color vision,
peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work is performed in an office setting with
exposure to computer screens and requires extensive use of a computer,
keyboard, mouse, and multi-line telephone system. The work is primarily a
modern office setting.

At all times, Ziply Fiber must be your
primary employer. Unless otherwise prohibited by law, employees may not hold
outside employment nor be self-employed without obtaining approval in writing
from Ziply Fiber. In holding outside employment or self-employment, employees
should ensure that participation does not conflict with responsibilities to
Ziply Fiber or its business interests.

Diverse Workforce / EEO:

Ziply Fiber is
an equal opportunity employer. Ziply Fiber will consider all qualified
candidates regardless of race, color, religion, national origin, gender, age,
marital status, sexual orientation, veteran status, and the presence of a
non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background
check as conditions of employment. Ziply Fiber may require a pre-employment
drug screening.

Ziply Fiber is a drug free workplace.