Job Description
Job Location: Developmental Pathways Aurora Office - Aurora, CO 80012
Position Type: FT - 40 hrs/weekEducation
Level: Bachelors
Salary Range: $62,506.00 - $69,537.00 Salary/year
Job Shift: DayDevelopmental Pathways (DP) has an opportunity for a Program Manager (PM) – Enrollment in our Case Management Department to supervise a team of individual contributors that primarily function as Case Managers. The Program Manager will direct the activities of Case Managers performing Home and Community Based Services Medicaid waiver enrollment, including needs assessments and support plan development. The Program Manager will engage their staff, peers, and leadership with integrity and authenticity. They are responsible for creating and maintaining an engaged and supportive team culture.
Our ideal Program Manager – Enrollment is a subject matter expert and people leader who will possess strong organizational, collaboration, critical thinking, and communication skills. They use judgment to make business decisions based on the needs of the department or program. Lastly, they will lead their team to deliver outcomes for internal and external partners while maintaining confidentiality, assuring rights are protected, and adhering to the organization's mission, vision, and values.
This role offers a 4-day, 40-hour work week, with flexible scheduling options of either Monday-Thursday or Tuesday-Friday. The role includes the flexibility to work remotely, as well as the opportunity to collaborate in-person at our headquarters office in Aurora, CO, and/or at off-site locations.
Application Deadline: Sunday, March 1st at 11:59 PM (MST)
Starting Salary and Benefits:
$62,506 - $69,537 annually + an additional 4% Bilingual pay premium for hours worked
- Great work-life balance & flexible work schedules
- Health/dental/vision coverage
- Generous paid time off and holiday pay
- Monthly work remote stipend
- Employer-paid and supplemental life insurance
- Short- and long-term disability insurance
- 401(k) investment plan, with an employer match of up to 4%
- Mileage reimbursement
- Tuition reimbursement program
- Certified Employer for Public Service Loan Forgiveness Program
- Healthcare reimbursement and flexible spending plans
- Discounts on auto and homeowners’ insurance
- Employee assistance program
- Credit union membership
- Employer-paid training
You Belong! To learn more about our commitment to inclusion and diversity, visit our website: https://www.dpcolo.org/about-us/inclusion-and-diversity/
Requirements
- A Bachelor’s Degree; or
- Five (5) years of experience in the field of Long-Term Services and Supports (LTSS), which includes Developmental Disabilities; or
- Some combination of education and relevant experience appropriate to the requirements of the position
- A minimum of two (2) years of experience with mentorship, team lead, and/or direct supervision
- Working knowledge of the Medicaid Long Term Care system
- Experience managing sensitive information with discretion
- Personal vehicle in good operating condition for use during work as appropriate
- Valid Colorado motor vehicle license and proof of motor vehicle insurance
- Ability to meet our driving requirements - no suspensions/ no more than two tickets in the past three years
Upon request, qualifying need, and approval, driving requirements may be waived in lieu of reliable transportation.
Preferred
- Project management experience
- Able to speak, write, and interpret fluently in English and Spanish based on the business needs
- Ability to complete all typical service coordinator responsibilities in fluent language/s
- Support with written translation of internal documents for use by stakeholders, as appropriate
Additional Responsibilities
- Provide oversight and support to various business processes, reporting mechanisms, and trend analyses
- Supervise and direct activities of assigned staff to ensure timely processing, submission, and distribution of reports, data, and work
- Foster and maintain an inclusive team with productive team cohesion and dynamics
- Observe, supervise, evaluate, and document performance, and ensure performance evaluations are completed and reviewed for all assigned staff
- Address staff disciplinary issues in consultation with the Associate Director and Human Resources
- Coach and mentor staff to improve the quality of documentation, deadlines, and soft skills, as needed
- Participate in the hiring process for open positions, as needed
- Lead and collaborate with others on all aspects of project management, with emphasis on stakeholder communication, resource availability, and impact on the community
- Ensure all applicable policies, procedures, and regulatory guidelines regarding persons served, processes, and funding are met. Ensure timely and efficient completion of documentation for funding continuity
- Ensure workloads and/or caseloads are covered in the event of absenteeism and/or staff vacancies /monitor workloads, as appropriate
- Complete and update required training; participate effectively and appropriately, and ensure training completion for staff
- Other duties as assigned
About Us
Started in 1964, Developmental Pathways (DP) is a nonprofit agency serving more than 15,000 individuals with disabilities and their families in Arapahoe, Douglas, and Elbert counties. We are a designated Case Management Agency (CMA) for long-term care services and are one of Colorado’s Community Centered Boards (CCB), connecting people to federal, state, county, and private funding. We are also Colorado’s largest Early Intervention (EI) provider and help connect young children to essential resources, serving the City of Aurora in addition. Our mission is to enrich the lives of people with disabilities/delays by partnering to provide expertise, support, and advocacy in their pursuit of a meaningful life.
At DP, we believe that our people are our greatest asset. We want to give you the ability to grow and do what you love. We are committed to creating an inclusive and dynamic work environment where employees can thrive and make a meaningful impact. If you are looking for a challenging and rewarding career with an organization that values integrity, innovation, partnership, and stewardship, you’ve come to the right place!
If you need an accommodation with this application process, please contact Support-HR@dpcolo.org