Job Description

ABM Industries is hiring a Program Manager, Corporate Philanthropy & Community Impact to be responsible for the day-to-day management, administration, and engagement strategy for ABM Cares, the company’s enterprise-wide giving and volunteer program. This role serves as the primary owner of the ABM Cares platform and programs, ensuring they run smoothly, compliantly, and in a way that drives awareness and participation across a highly distributed team member population.

This Hybrid Role (in-office Mon-Thu) can sit at either:

• One Liberty Plaza, 7th floor, New York, NY 10006
• 14141 Southwest Freeway, Sugar Land, TX 77478

The Program Manager is hands-on blending system administration, program execution, and team member engagement You will manage donation matching, volunteer tracking, incentives, and the ABM Cares Ambassador network while coordinating communications and campaigns that help team members understand and use the program.

This role executes ABM Cares programs within established program guidelines, approved budgets, and annual priorities, identifying opportunities for continuous improvement and making recommendations to enhance participation, efficiency, and team member experience.

Program Overview: ABM Cares

ABM Cares supports and encourages team members to give back to their communities and invest in their overall well-being. Core program elements include:

• Dollar-for-dollar donation matching (up to $1,000 per person per year)
• One paid day (8 hours) of volunteer time annually
• $100 ABM Cares charitable gift card for every 10 volunteer hours logged (up to $200 per year)
• A nationwide network of ABM Cares Ambassadors who promote engagement locally

Pay: $80,000–$110,000

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2026 Employee Benefits | Staff & Management

Program Administration & System Ownership

• Serve as the primary administrator for the ABM Cares platform, including user access, configuration, eligibility rules, reporting, and troubleshooting.
• Manage donation matching workflows, offline donation submissions, volunteer hour tracking, and incentive issuance in accordance with program guidelines.
• Maintain program documentation, FAQs, and user guidance to support team members, People Leaders, and Ambassadors.
• Partner with Legal, HR, Finance, and vendors to ensure ongoing compliance (e.g., 501(c)(3) eligibility, Charities Trust requirements in the U.K., data integrity).

Operational Execution & Governance

• Oversee day-to-day execution of ABM Cares benefits, including:
  • Donation matching (minimums, caps, and approval processes)
  • Volunteer PTO tracking coordination (in partnership with HR)
  • Gift card issuance tied to volunteer milestones
• Monitor program budgets, participation levels, and utilization trends; flag risks or anomalies.
• Support audits, reconciliations, and periodic reviews related to philanthropy and incentive programs.

Communications, Awareness & Engagement

• Plan and coordinate ABM Cares communications, including launch campaigns, reminders, seasonal giving efforts, and enterprise-wide volunteer events.
• Partner with Communications and HR to deliver clear, accessible messaging tailored to frontline, field-based, and corporate team members.
• Collect and elevate team member stories and local impact examples to build awareness and inspire participation.
• Maintain ABM Cares content across internal channels (email, intranet, toolkits, campaign assets).

ABM Cares Ambassador Network

• Support and coordinate the ABM Cares Ambassador program, including onboarding, guidance, and ongoing communications.
• Provide Ambassadors with tools, templates, and best practices to promote local engagement and enterprise-wide initiatives.
• Track Ambassador activity and engagement to identify opportunities for recognition and improvement.
• Serve as a central point of coordination between Ambassadors and corporate partners.

Measurement & Continuous Improvement

• Track and report on key metrics such as participation rates, donation matching utilization, volunteer hours, and incentive distribution.
• Prepare summaries and dashboards for internal stakeholders to demonstrate program reach and impact.
• Identify opportunities to improve processes, simplify the team member experience, and increase participation—particularly for frontline and client-site team members.

Required

• Bachelor’s degree in Business, Communications, Human Resources, Nonprofit Management, Public Administration, or a related field
• Equivalent combination of education and directly relevant experience may be considered
• 5 or more years of experience in corporate philanthropy, employee engagement, program management, nonprofit operations, or a related field
• Demonstrated experience owning and administering structured programs with defined guidelines, budgets, and compliance considerations
• Hands-on experience administering enterprise platforms or systems (e.g., giving, volunteer, HR, or benefits platforms), including configuration, reporting, and troubleshooting
• Experience interpreting program guidelines and applying sound judgment to resolve complex or ambiguous cases
• Experience partnering cross-functionally with HR, Communications, Finance, Legal, and Operations to execute programs at scale
• Experience tracking participation data, identifying trends, and recommending improvements to enhance engagement and efficiency.
• Strong operational and organizational skills, with the ability to manage detailed processes and multiple deadlines.
• Clear, practical communication skills and comfort coordinating campaigns and team member-facing messaging.
• Experience working cross-functionally with HR, Communications, Finance, Legal, or Operations.

Preferred

• Experience supporting team member giving, volunteer, or incentive-based programs.
• Familiarity with compliance considerations related to charitable giving and team member programs.
• Experience supporting a distributed or frontline workforce.
• Comfort analyzing participation data and translating insights into program improvements.

Who You Are

• Strong program ownership mindset with the ability to operate independently within established annual priorities.
• Detail-oriented and execution-focused, with a strong sense of accountability.
• Ability to translate program intent into clear, user-friendly processes and guidance while serving as the subject matter expert on how the program functions day to day
• Organized, responsive, and able to manage high-volume questions during campaign periods.
• Practical and solutions-oriented—you look for ways to simplify, clarify, and improve.
• Motivated by building programs that are accessible, equitable, and meaningful to team members.

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com