Job Description

Job ID: 289296
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Finance
Work Location: Hybrid - San Francisco

Ready for a career glow up? As Program Manager, Corporate Investigations and Internal Control, you'll be leading critical initiatives across Corporate Investigations, Forensic Analysis, Internal Audit, and Internal Control. The work you do will impact beauty, as you design and manage dashboards that deliver actionable insights and strengthen risk oversight. You'll be part of a team that's united in beauty, supported by those who are equally passionate about enhancing risk management, governance, and control processes.

Reporting directly to the VP, Internal Audit & Control, you will act as a strategic partner in driving business and financial objectives by applying a disciplined, data-driven approach to enhance risk management, governance, and control processes in a fast-paced, evolving environment. This role requires deep subject-matter expertise, a proactive approach to introducing innovative ideas, and a commitment to staying current on leading practices, emerging technologies, and new investigative tools and opportunities.

What You'll Do:

• Own and continuously enhance the corporate investigations program by creating, implementing, and maintaining investigation frameworks, tools, templates, and methodologies that promote consistency, efficiency, and high-quality case management.
• Design and lead operational audits from end to end ensuring the scope and approach is aligned with Internal Audit leadership.
• Develop and maintain interactive dashboards to visualize trends, anomalies, and key risk indicators for management and audit teams.
• Engage with business partners to proactively provide advisory guidance on risks and controls for new projects, programs, or initiatives.
• Write clear, concise investigation reports suitable for distribution to management and E&C teams.
• Plan and execute investigations including, but not limited to, corporate fraud, conflicts of interest, misuse of company assets and other violations of company policies and/or laws.
• Review documents, records, reports, and policies/procedures to prepare an investigation plan.
• Use OSINT to assist in solving cases and identify irregularities.
• Interview employees at all levels of the organization regarding complex and sensitive matters.
• Adhere to SLA best practices by prioritizing tasks, collaborating early, and leveraging templates to ensure investigations are closed within two weeks.
• Bring forward innovative ideas, external best practices, and evaluate emerging tools and opportunities to strengthen investigative capabilities and program effectiveness.
• Identify loopholes and recommend risk aversion measures and cost savings.
• Prepare and present reports that reflect audit results clearly laying out findings and recommendations.
• Conduct follow-up audits to monitor management’s interventions.
• Serve as a key champion for the implementation and integration of AI technologies across the Internal Control department, identifying opportunities to leverage AI for enhanced risk detection, process automation, report development, and continuous improvement.
• Use such data to analyze transactions, identify trends, risks, and controls required.
• Work with IT and stakeholders to determine new data feeds and reports that could be used in investigations, forensic analysis, and fraud monitoring.
• Continuous engagement with stakeholders at all levels to understand the ongoing risks within the business and support business partners to address in a timely manner.
• Undertake special projects, ad-hoc audits, projects reviews, or similar upon request depending on needs within the Internal Audit and Control department.
• Identify value-added recommendations to improve processes and internal controls following investigations.
• Continue to follow up with business partners on action plans after the investigation is closed.
• Assist in the follow-up of action plans from operational audits, ensuring timely closure and a review of supporting documentation.
• Prepare and assist with LVMH internal audits and/or external audits and follow up on the implementation of their recommendations post-audit.
• Perform a select number of store audits annually utilizing this experience to help gain an understanding of controls and potential fraud risks at stores (3-5 weeks of North America travel per year).

What You'll Bring:

• 7+ years of experience in Corporate investigations, internal/external audit, forensic analysis, finance, or controlling (ideally in audit/consulting firms or large companies).
• Bachelor's degree in Accounting, Finance, or a related field.
• Certified Fraud Examiner (CFE) required.
• Demonstrated experience in designing and leading investigations, forensic analysis, internal audits, and ad-hoc projects, with the ability to develop, facilitate, and implement strategic investigation plans, frameworks, tools, and templates that support a scalable, best-in-class investigations program.
• Proven knowledge of auditing standards and procedures, laws, rules, and regulations.
• Advanced experience with Excel and data analytics tools and a passion for leveraging AI to enhance internal controls and investigations.
• Strong accounting and financial skills are also essential.
• Experience in building, editing, and maintaining PowerBI dashboards, serving as the primary point of contact for the Internal Control team on all dashboard-related needs.
• Ability to strategically organize complex investigations, including identifying, collecting, and analyzing evidence, conducting interviews, and writing reports.
• Ability to convey complex concepts clearly and deliver presentations to diverse audiences.
• Project management, time management, and multi-tasking are essential skills.
• Ability to track, measure, and communicate the impact of investigations and control improvements to leadership.
• Collaborative and approachable, with strong interpersonal skills to build trust and influence across cross-functional teams in a friendly, inclusive culture.
• Results-driven, intellectually curious, and a self-starter requiring minimal supervision, with an enthusiastic, driven work ethic.
• Proven ability to operate effectively in a dynamic, evolving environment that resembles a startup more than a mature organization.
• You thrive in fast-paced projects where priorities can shift, demonstrating adaptability and resourcefulness in the face of ambiguity and unknowns.
• Willingness to roll up your sleeves and tackle challenges hands-on, even when resources or data are incomplete.
• Enjoy tackling complex challenges with limited information and proactively seek creative solutions. #LI-MMG

What You’ll Get:

The annual base salary range for this position is $131,000.00 - $151,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days.

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating and driving the industry forward – together, united in beauty.

• Fulfilling Path. Your career transformation starts here, with opportunities that will challenge, stretch and develop your skills.

• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) that your individual voice is a part of.

Rewards as Unique as You:

Some benefits have eligibility requirements and may depend on job classification and length of employment.

• Health Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.

• Wealth We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.

• Balance You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.

• Growth Career growth is built into every role, with access to training, development, and tuition reimbursement.

• Perks Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.

• Support Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Sephora values a diverse and inclusive workplace and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation ta applicants with disabilities or other medical conditions. 

Sephora will consider all qualified applicants, including those with arrest and conviction records in a manner consistent with the requirements of all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act. 

Join Us and Belong to Something Beautiful