Job Description

About Piedmont Global

Piedmont Global is a leading provider of Translation, Interpretation, and Language Training solutions in over 200 languages and regional varieties. Headquartered in the Washington D.C. area with team members spanning five continents, Piedmont Global is a minority-owned company that provides unique, innovative and scalable solutions that advance the global missions of its partners.

Program Oversight: Ensure interpreter services meet government standards and execute contract goals. Team Management, Supervise Operations Managers, Quality Control Managers, and Interpreter Evaluators.

Job Responsibilities

• Program Oversight: Manage interpreter services, ensuring compliance with DOJ/EOIR standards, and execute policies to meet contractual adherence goals.
• Supervise and mentor Operations Managers, Quality Control Managers, and Interpreter Evaluators.
• Liaise with EOIR officials, address program needs, and implement client-requested adjustments.
• Oversee daily operations, including scheduling and resource allocation, focusing on high-demand languages.
• Collaborate on quality initiatives, monitor performance, and drive process improvements.
• Manage budget, expenses, and metrics, ensuring contract adherence and accurate invoicing.

Qualifications

• Education: Bachelor’s degree (master’s preferred).
• Experience: 7+ years in program management; 3+ years with federal/government contracts.

Requirements

• Skills: PMP preferred; strong leadership, communication, and multitasking skills.
• Clearance: DOJ Public Trust eligibility required.
• Language industry experience

Benefits

Piedmont Global has a wide variety of benefit offerings including Health, Dental, 401k, Vision, Pet

Insurance, PTO, Paid Holidays, and flexible work schedule.

Location

Nationwide