Northwell Health

Program Manager- Centralized Policy, Procedure & Forms (Hybrid)

Northwell Health  •  Manhasset, NY (Remote)  •  3 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Plans, organizes, and participates in the coordination, development and implementation of projects, programs and strategic initiatives to meet strategic goals. Provides management support to leadership. Works closely with leadership to ensure timely completion of projects and initiatives.

Northwell Health is seeking a highly organized and detail-oriented Policy Program Manager/Specialist to join our Centralized Policy, Procedure & Forms (CPP&F) Department. This pivotal role is responsible for assisting with the overall management of the Northwell Health Policy Program, ensuring the standardized development, revision, approval, communication, implementation, and maintenance of all administrative and clinical policies, procedures, and guidelines across the organization. The successful candidate will be instrumental in facilitating the complex multi-stage review processes, ensuring regulatory compliance, and collaborating with diverse stakeholders to uphold the highest standards of governance and patient care as well as supporting efficient operations across the Health System by ensuring all records pertaining to system approved policy, procedure, guidelines and forms are properly retained, stored, and disposed of according to federal, state, local, and contractual requirements. Another aspect of this role involves facilitating the creation and comprehensive management of patient-facing forms available in 23 different languages, braille, and accessible formats for the visually impaired, ensuring equitable access and clear communication for all patients.

Job Responsibility

  • Supports leadership with day-to-day operations.
  • Supports leadership in achieving strategic goals and objectives to achieve overall mission of the health system in line with Health System strategy.
  • Participates, supports and drives major initiatives of business leadership and identified Committees.
  • Accountable for follow-up activities.
  • Develops and determines priorities and monitors status of projects on an ongoing basis.
  • Plans and executes projects and programs. Prepares project plans including: scheduling, cost analysis, content, communications and other elements as appropriate including relevant process and procedures Acts as a liaison and fosters communication between departments, committees and leaders within the health system and Health System.
  • Oversees work of subcommittee coordinators.
  • Maintains ongoing interaction and follow-up with clinical and administrative business leaders.
  • Performs research, analysis to supplement and assist initiatives, projects and program.
  • Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action.
  • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Preferred Skills:

  • Bachelor's degree in Public Policy, Healthcare Administration, Business Administration, or a related field. Master's degree preferred.

  • Experience with legal or compliance documentation in a healthcare setting.

  • Project/Account Management

  • Knowledge of Northwell Health's organizational structure and clinical operations.

    • Minimum of 1-3 years of experience in policy development, management, and implementation within a complex organizational environment, preferably in healthcare.

    • Demonstrated experience managing multi-stakeholder review and approval processes for critical documentation.

    • Familiarity with regulatory frameworks governing healthcare (e.g., DOH, TJC, CMS).

    • Advanced proficiency with document management systems, particularly Microsoft SharePoint.

    • Strong command of Microsoft Office Suite (Word, Excel, PowerPoint).

Job Qualification

  • Bachelor's Degree required, or equivalent combination of education and related experience.
  • 1-3 years of relevant experience, required.


*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Northwell Health

About Northwell Health

Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians.

At Northwell, we focus on cultivating an environment that inspires growth, empowers leadership, and encourages breakthroughs, not just in the communities we serve but in the careers of those who make an impact in the lives of so many. We are committed to our mission and our core values – including being Truly Inclusive. We value everyone’s perspectives, backgrounds and experiences. This is demonstrated in the work we do together, and how we care for each other, our patients, their families and the communities we serve.

We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 100,000+ employees – 19,000+ nurses and 5,000+ employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better. 

We’re making breakthroughs in medicine at The Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies.

For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, X, Instagram and LinkedIn.

Interested in a career at Northwell Health? Visit Jobs.Northwell.edu and explore our many opportunities.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Lake Success, NY
Year Founded
1997
Social Media