Nationwide Children's Hospital

Program Manager- BH7A Neurobehavior Unit

Nationwide Children's Hospital  •  United States (Onsite)  •  17 hours ago
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Job Description

Plans, implements, and evaluates the administrative, supervisory and direct care activities for assigned program team staff. Directs a team of professional and support staff to ensure assessment, planning, provision and evaluation of patient care. Provides leadership for complex programs by communicating goals and strategies, providing direction and priorities and providing enthusiasm and support.

Essential Functions:
  • Manages day-to-day operations of the department(s). Assures that performance standards for all staff are met.
  • Oversees the delivery of patient care by all professional and support staff within the department(s).
  • Develops and implements plans to meet Children's Hospital goals.
  • Develops and monitors expense and capital budgets for the department(s).
  • Schedules resources to provide patient care in a cost-effective manner.
  • Develops departmental policies and procedures and participates in the review of other Children’s Hospital policies and procedures as appropriate.
  • Ensures the orientation of department staff to role functions, policies and procedures and information systems. Assists and directs staff in the identification of their own learning needs and assists staff in meeting those needs.
  • Coordinates staff representation on departmental, hospital and community task forces, committees, quality teams and advisory groups. Serves as a representative to such groups when appropriate.
  • Responsible for quality improvement and safety initiatives for area(s) of responsibility.
  • Implements and supports clinical research projects as appropriate.
  • Collaborates with clinical faculty in planning and coordinating student clinical experiences.
  • Coordinates networking and continuing education opportunities covering clinical, diversity, research, and inter-department awareness.
  • As applicable, leads new department openings by developing workflows and processes that support efficiency and high-quality patient care.
  • As applicable, conducts staff competency drills, supports quality and safety initiatives, and addresses customer inquiries.
Education Requirement:

Master's Degree in Nursing, Hospital Administration, Business Administration, or closely related field, or completion within three years, required.

Licensure Requirement:

Current licensure relevant to professional discipline, required.

Skills:
  • Supervisory skills to plan, assign, and evaluate the work of subordinate staff. Analytical skills to oversee and organize the work of others, and to develop and administer sound policies, procedures, budgets, and multidisciplinary practices.
  • High level of initiative, self-direction, and accountability for actions.
  • Exceptional customer service, communication, negotiation, and interpersonal relationship skills for interaction with contacts.
  • Strong knowledge of quality improvement methodology, leadership, and decision-making skills.
  • Skill in promoting multidisciplinary collaboration; ability to act as a facilitator and change agent.
  • Strong organizational skills to evaluate existing policies/procedures/standards, and to develop and implement enhancements and/or new systems.
Experience:

Three years of clinical experience and demonstrated competence in area of expertise, required.

Physical Requirements:

OCCASIONALLY: Standing, Walking

FREQUENTLY: Computer skills, Decision Making, Hand use: grasping, gripping, turning, Problem solving, Repetitive hand/arm use, Sitting

CONTINUOUSLY: Audible speech, Hearing acuity, Interpreting Data, Seeing – Far/near

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Nationwide Children's Hospital

About Nationwide Children's Hospital

Nationwide Children’s is one of America's largest pediatric hospitals, an international leader in research and is ranked in all 10 specialties on U.S. News & World Report’s 2025-26 “America’s Best Children’s Hospitals” list. Our staff, comprised of 1,600 medical professionals and over 16,000 employees, provides state-of-the-art pediatric care for 1.8 million patient visits annually. And, according to the Children’s Hospital Association, Nationwide Children's is the #1 provider of pediatric surgery in the country.

Our doctors represent every major pediatric sub-specialty. With over 50 locations throughout Ohio, signature programs include heart, cancer, gastroenterology and neonatology care, all of which are internationally recognized. Tim Robinson is CEO of Nationwide Children’s Hospital, which includes the Abigail Wexner Research Institute at Nationwide Children’s Hospital, Nationwide Children’s Hospital Foundation and The Center for Family Safety and Healing at Nationwide Children’s Hospital.

As home to the Department of Pediatrics of The Ohio State University College of Medicine, Nationwide Children’s physicians train the next generation of pediatricians and pediatric specialists. The Abigail Wexner Research Institute at Nationwide Children’s Hospital is one of the Top 10 National Institutes of Health-funded freestanding pediatric research facilities. Nationwide Children’s remains true to the original mission since its founding in 1892 of providing care regardless of a family’s ability to pay. More information is available at NationwideChildrens.org.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Columbus, OH
Year Founded
1892
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