Job Description

Mutual of Omaha is a Fortune 300 Company. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees. 

Mutual of Omaha Mortgage is a full-service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs, please review and apply for our opening below!

About the role

Mutual of Omaha Mortgage is seeking an organized and detail-driven Program Manager Assistant to support our Vendor Management team. This role plays a key part in a high-priority initiative to audit, migrate, and operationalize our vendor management program. The ideal candidate is a fast learner who thrives on process, takes ownership of tasks, and communicates clearly across teams. No prior vendor management experience is required — we will train you on our systems and workflows.

Key responsibilities

1. Vendor Audit & Reconciliation

• Compare vendor records across internal systems to identify gaps, duplicates, and discrepancies
• Identify internal relationship owners for each vendor and coordinate with them to initiate the required approval process
• Track progress across the full vendor population and follow up until all vendors are fully reviewed and approved

2. Vendor Data Migration

• Export and transfer vendor records from legacy systems into the new vendor management platform
• Map and update data fields from existing project tracking tools into the corresponding fields in the new system, ensuring accuracy and completeness throughout the migration

3. Annual Vendor Oversight

• Coordinate outreach to distribute vendor questionnaires to all active vendors on an annual basis
• Collect and organize completed risk assessments
• Assign oversight responsibilities to the appropriate internal owners
• Facilitate the vendor approval workflow through to completion

4. New Vendor Onboarding (Ongoing)

• Intake new vendor requests and initiate the onboarding workflow in the vendor management system
• Assign and distribute the appropriate due diligence questionnaire to the vendor
• Upon receipt of the completed questionnaire, schedule and facilitate a review meeting with internal subject matter experts
• During review meetings: capture notes, support completion of the risk assessment, and document assigned oversight responsibilities
• Monitor all oversight tasks through to completion, following up with owners as needed
• Once all approvals are received, route the vendor engagement to the contracting team
• After contracting is finalized, record any identified fourth-party relationships in the vendor management system

Qualifications

• High school diploma required; associate's or bachelor's degree preferred
• Strong attention to detail and comfort working through multi-step processes
• Proficiency in Microsoft Office Suite, especially Excel and Outlook
• Experience with project tracking or workflow management tools a plus
• Clear and professional written and verbal communication skills
• Ability to manage a task list independently and follow through on action items
• Prior administrative, operations, or vendor coordination experience a plus but not required

What we offer

• $19 – $22 per hour, based on experience
• Structured onboarding and hands-on training in vendor risk management
• Exposure to compliance operations in a federally regulated lending environment
• Mentorship from experienced program managers
• Opportunity to grow within the organization as the program matures

Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include:

• Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service.
• Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed.
• 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
• Multiple PPO Medical Plans, as well as HDHP eligible plan.
• Dental Coverage
• Vision Coverage
• Company Paid Life Insurance
• 401K with a generous employer match
• Additional Benefits including – Optional Life, FSA, Pet Insurance etc.
• Free Legal Services
• Employee Loan Program
• 100% Remote