Job Description

The people here at Apple donʼt just create products they create the kind of wonder thatʼs revolutionized entire industries. Itʼs the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Bring passion and dedication to your job and there's no telling what you could accomplish!

We are seeking a visionary and results-oriented Program Manager, AI Selling Tools within Apple's Worldwide Channel Strategy & Operations organization. This Program Manager will play a key role in creating and scaling groundbreaking tools for both partner and Apple staff to use in order to elevate the sales conversation with their customers. The scope of work requires the ability to adapt from program strategy, to development, to operations, to experience design, to geo readiness.

Support business and operational delivery, including program deployment, program health, communication, field user documentation, production support, program reporting for Apple WW and Geo teams and XF teams
Execute the plan of record, driving forward the deployment strategy in collaboration with regions across the world.
Find ways to promote your program & processes to the target audience(s), partners, and regional teams.
Contribute to test and try efforts to be forward looking and drive continuous improvement.
Lead analysis of key strategic projects, track performance for these new expansion opportunities through quantitative and qualitative data
Oversee team operational budget.
Communicate openly and be influential, interfacing seamlessly with senior leadership in WW and in geo.

Preferred Qualifications

Results-driven and obsessive about managing experience, process, and details without compromising speed, results, or scale
Outstanding written and verbal communication skills
Superb analytical skills and proven problem-solving skills

Minimum Qualifications

7+ years of experience leading projects related to retail staffing, training, engagement, or advocacy programs; 5+ years of experience working in a geo highly preferred
Experience designing and bringing programs to market from strategic thinking to sell-in to execution
Attention to detail with excellent communication and organizational skills; outstanding interpersonal skills with experience presenting across teams
Mastery in stakeholder engagement and communications across leadership and partner teams
Experience in planning and executing projects simultaneously and independently in a fast paced environment; identify critical business issues and design resolutions to meet the needs of stakeholders and customers
Highest level of ethics, values, integrity, and trust