Job Description

Job Location Developmental Pathways Aurora Office - Aurora, CO 80012 Position Type FT - 40 hrs/week Education Level Bachelors Salary Range $62,506.00 - $69,537.00 Salary/year Job Shift Day Developmental Pathways (DP) has an opportunity for a Program Manager (PM) – Active Case Management in our Case Management Department to supervise a team of individual contributors and engage their staff, peers, and leadership with integrity and authenticity and are responsible for creating and maintaining an engaged and supportive team culture. The Program Manager – Active Case Management will support and cultivate a team that primarily functions as case managers, assuring the delivery of quality case management services to individuals applying for, and/or receiving services, and their families. The PM will provide technical support and direction to ensure case management services are delivered, due process is followed, and confidentiality is maintained. Also, providing the needed level of support to all supervised staff in various circumstances/settings including emergency and crisis situations.
This is a 40-hour, 4-day work week (Tuesday-Friday) hybrid position working primarily remotely, but coming into our headquarters office in Aurora, CO, and/or other offsite locations as needed.
Application Deadline: Tuesday, January 13th at 8:00 AM (MST)
Starting Salary and Benefits $62,506 - $69,537 annually

• Great work-life balance & flexible work schedules
• Health/dental/vision coverage
• Generous paid time off and holiday pay
• Monthly work remote stipend
• Employer-paid and supplemental life insurance
• Short- and long-term disability insurance
• 401(k) investment plan, with an employer match of up to 4%
• Mileage reimbursement
• Tuition reimbursement program
• Certified Employer for Public Service Loan Forgiveness Program
• Healthcare reimbursement and flexible spending plans
• Discounts on auto and homeowners’ insurance
• Employee assistance program
• Credit union membership
• Employer-paid training

You Belong! To learn more about our commitment to inclusion and diversity, visit our website https://www.dpcolo.org/about-us/inclusion-and-diversity/
Requirements

• A Bachelor’s Degree;
  • Or five (5) years of experience in the field of Long-Term Services and Supports(LTSS), which includes Developmental Disabilities;
  • Or some combination of education and relevant experience appropriate to the requirements of the position
• A minimum of two years of experience with mentorship, team lead, and/or direct supervision
• Working knowledge of the Medicaid Long Term Care system
• Experience managing sensitive information with discretion
• Valid Colorado motor vehicle license and provide proof of motor vehicle insurance
• Meet our driving requirements - no suspensions and no more than two (2) tickets in the past three (3) years

Upon request, qualifying need, and approval, driving requirements may be waived in lieu of reliable transportation.
Preferred

• Project management experience

Qualifications

Additional Responsibilities

• Supervise and direct activities of assigned staff to ensure timely processing, submission, and distribution of reports, data, and work. Foster and maintain an inclusive team with productive team cohesion and dynamics
• Observe, directly supervise, evaluate, and document performance and assure performance evaluations are completed and reviewed for all assigned staff. Address staff disciplinary issues in consultation with the Associate Director and Human Resources
• Coach and mentor staff to improve the quality of documentation, deadlines, and soft skills, as needed
• Participate in the hiring process for open positions, as needed
• Lead and collaborate with others on all aspects of project management, with emphasis on stakeholder communication, resource availability, and impact to the community
• Ensure all applicable policies, procedures, and regulatory guidelines regarding persons served, processes, and funding are met. Ensures timely and efficient completion of documentation for funding continuity
• Ensure workloads and/or caseloads are covered in the event of absenteeism and/or staff vacancies /monitor workloads, as appropriate
• Successfully complete and update required training; participates effectively and appropriately and ensures training completion for staff
• Respond to complaints and resolve issues to the best outcome possible

Started in 1964, Developmental Pathways (DP) is a nonprofit agency serving more than 15,000 individuals with disabilities and their families in Arapahoe, Douglas, and Elbert counties. We are a designated Case Management Agency (CMA) for long-term care services and are one of Colorado’s Community Centered Boards (CCB), connecting people to federal, state, county, and private funding. We are also Colorado’s largest Early Intervention (EI) provider and help connect young children to essential resources, serving the City of Aurora in addition. Our mission is to enrich the lives of people with disabilities/delays by partnering to provide expertise, support, and advocacy in their pursuit of a meaningful life.
At DP, we believe that our people are our greatest asset. We want to give you the ability to grow and do what you love. We are committed to creating an inclusive and dynamic work environment where employees can thrive and make a meaningful impact. If you are looking for a challenging and rewarding career with an organization that values integrity, innovation, partnership, and stewardship, you’ve come to the right place!
If you need an accommodation with this application process, please contact Support-HR@dpcolo.org