
Lead with purpose. Create experiences that make a difference.
Fresh Hope Communities is seeking an experienced and values-driven Program Manager to lead the Program Team at The Tops Conference Centre in Stanwell Tops
This is an exciting opportunity to combine your leadership, operational and program development expertise to deliver innovative outdoor education and group experiences that foster connection, growth and wellbeing.
Working closely with the Centre Manager and leadership team, you will shape program offerings, develop a high-performing team and ensure exceptional guest experiences while maintaining strong operational, financial and safety standards.
· Lead, coach and develop an engaged, high-performing Program Team.
· Oversee the design and delivery of quality outdoor education and group programs.
· Manage program operations, staffing, equipment, budgets and resources.
· Ensure compliance with relevant legislation, safety standards, risk management and child-safe requirements.
· Identify opportunities for innovation, program development and business growth.
· Build strong relationships with guests, stakeholders and industry partners.
About you
You are a collaborative and strategic leader who enjoys developing people, improving services and creating memorable experiences. You bring strong operational and organisational skills, sound judgement and a commitment to safety, quality and continuous improvement.
· Demonstrated experience in a senior leadership role, ideally within outdoor education, education or another service-focused organisation.
· Knowledge of regulatory requirements relevant to outdoor education or education.
· Experience working within a faith-based and/or not-for-profit organisation.
· A graduate qualification in community services, education, service management or a related discipline.
· Willingness and ability to work within a Christian context and in alignment with Fresh Hope Communities’ mission and values.
· Current NSW Working with Children Check, or ability to obtain one.
· Valid NSW driver’s licence and ability to undertake occasional intrastate travel.
Certificate III in Outdoor Leadership or similar, Wilderness First Aid, and Certificate IV in Outdoor Education and Recreation.
Why join The Tops?
Join a purpose-driven organisation where you can lead a dedicated team, develop innovative programs and help create meaningful experiences for individuals and communities.
If you are passionate about leadership, outdoor education and making a positive impact, we invite you to apply and be part of the team at The Tops Conference Centre.
Fresh Hope Communities exists to create spaces that cultivate belonging and places that feel like home.
The Tops Conference Centre is set on 200 acres of prime bushland in Stanwell Tops and is a great location for school and community groups, team building retreats and conferences with fun range of outdoor and indoor experiences, activities and challenges.
The Tops is a part of Fresh Hope Communities where for almost 90 years, we have been providing quality support and lifestyle choices across retirement, residential and respite settings, as well as conference and outdoor adventure experiences for school and community groups. We have over 1100 staff and together we serve residents and customers across NSW. We are an Equal Opportunity employer, and we value inclusion and diversity. For more about us visit our website https://www.freshhope.org.au
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Fresh Hope Communities exists to create spaces that cultivate belonging and places that feel like home.
For almost 90 years, we have been providing quality support and lifestyle choices across retirement, residential and respite settings, as well as conference and outdoor adventure experiences for school and community groups. We have over 1000 staff and together we serve residents and customers across NSW. We are an Equal Opportunity employer and we value inclusion and diversity. For more about us visit our website https://www.freshhope.org.au

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.