Job Description

• Serve as the primary contractor point of contact for the Contracting Officer and Contracting Officer’s Representative and maintain effective communication regarding performance, staffing, schedules, risks, and emerging issues. 
• Provide overall management of assigned orders and ensure technical and financial solutions, staffing, schedules, deliverables, and quality requirements are implemented in a timely manner. 
• Organize, direct, and coordinate contractor activities across acquisition management, procurement, cost analysis, policy, training, data analytics, reporting, knowledge transfer, and transition support. 
• Manage multiple, multi-tiered projects or orders of varying scope and complexity while ensuring compliance with the contract, PWS, call-order requirements, and applicable federal acquisition policies and procedures. 
• Recruit, retain, manage, and deploy qualified personnel; establish work priorities and performance expectations; maintain staffing continuity; and provide timely backfill and surge support. 
• Provide technical direction and guidance to contractor staff, monitor progress and performance, implement productivity and quality standards, and initiate corrective actions when needed. 
• Manage client relationships by understanding FEMA organizations and objectives, setting expectations, identifying needs, evaluating alternatives, and strengthening customer satisfaction. 
• Forecast resource requirements, support budget planning, schedule expenditures, analyze variances, monitor labor utilization, and initiate corrective action to meet financial and operational objectives. 
• Identify technical, staffing, schedule, financial, and operational risks and implement appropriate mitigation strategies. 
• Prepare and submit required progress reports, participate in biweekly meetings with the COR, support the post-award conference, and maintain accurate action items and follow-up activities. 
• Develop and maintain the Business Continuity Plan and coordinate continuity of operations during emergencies, including disaster-response requirements and work outside normal business hours when directed. 
• Coordinate onboarding, knowledge transfer, transition activities, and transition-out support with FEMA officials and incumbent or successor contractors, as directed. 

• Education:
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, Education, Management Sciences, Psychology, Human Resources Development/Management, another related discipline, or equivalent experience in a technical or business discipline.
• Experience:
  • 10 to 15 years of relevant experience managing complex programs, projects, contracts, task orders, or subcontracts of varying type and complexity.