Job Description

PROGRAM MANAGER – ENTERPRISE SOLUTIONS

Your new role

Hays Enterprise Solutions partners with some of the world’s largest organizations to design and deliver workforce solutions that go beyond traditional recruitment. As a Program Manager – SOW on our Enterprise Solutions team, you’ll serve as the primary onsite lead for a complex, high-volume services procurement program — guiding hiring managers through the full SOW lifecycle, driving supplier performance, and ensuring the program runs with precision and integrity. This is a role for someone who is equally comfortable at the whiteboard and in the weeds, who builds credibility with senior stakeholders through execution rather than presentations, and who thrives when the environment is fast-moving and the problems are real.

About Hays Enterprise Solutions

Hays Enterprise Solutions manages and strategically develops a defined portfolio of global clients across all Hays service lines and geographies — working at the C-suite level to increase market share, expand geographic reach, and deepen client loyalty. Our Outsource Services portfolio spans Managed Service Programs (MSP) and Recruitment Process Outsourcing (RPO), covering everything from product development and sales through delivery, supplier management, governance, compliance, and technology.

When you join Enterprise Solutions, you’re joining a high-performing team that spans industry veterans with 12+ years of MSP/RPO expertise alongside professionals earlier in their Hays journey — all operating in a fast-paced, collaborative environment with hands-on leadership and a culture that celebrates results.

What You’ll Actually Do

SOW Program Leadership & Client Operations

You’ll serve as the primary onsite program lead, partnering directly with hiring managers to educate, promote, and drive adoption of the SOW and contingent workforce program. You’ll own the end-to-end SOW lifecycle — from intake and sourcing through onboarding and offboarding — while balancing program governance with a service-oriented mindset that keeps stakeholders aligned and the program moving.

Procurement & Sourcing Execution

• Lead or support RFPs and competitive bidding processes, including scope development, supplier evaluation, and award recommendations
• Guide hiring managers through intake, requirements definition, and sourcing strategy for SOW engagements
• Manage day-to-day program operations to ensure compliance with policies, processes, and service-level expectations
• Serve as a trusted advisor to stakeholders while maintaining program integrity and governance standards

Team & Supplier Oversight

• Oversee and lead a team of program resources, providing direction, guidance, and hands-on support as needed
• Manage supplier relationships and performance to drive quality outcomes across the program
• Be comfortable working at the transactional level — handling issues, resolving escalations, and ensuring work gets done

Performance, Reporting & Continuous Improvement

• Monitor program performance, identify risks or gaps, and recommend continuous improvement opportunities
• Provide strategic reporting and insight to client leadership on program health and outcomes
• Collaborate with procurement, legal, finance, and internal leadership to align program outcomes with business objectives

What you’ll bring

Required

• Bachelor’s degree or equivalent work experience
• Procurement or sourcing background with demonstrated experience supporting professional services categories
• Experience working in or supporting an SOW program, contingent workforce program, or services procurement function
• Demonstrated experience running or supporting RFPs and competitive bidding events
• Prior experience managing or guiding a team, vendors, or program resources
• Strong stakeholder communication skills; comfortable engaging with hiring managers and senior leaders regularly
• Highly organized with strong attention to detail and consistent follow-through
• Comfortable operating in a fast-paced, transactional environment with a challenging client
• Professional and resilient — able to balance strategic thinking with hands-on execution
• Proficiency with procurement systems, VMS tools, or workforce management platforms preferred

Preferred

• Background as a junior category manager, services sourcing analyst, or similar procurement role
• Experience managing or supporting a contingent workforce or IT services category
• Exposure to professional services sourcing, consulting engagements, or managed services environments
• Experience in an onsite, client-facing delivery role

What You’ll Get In Return

Base salary of $90K - $100K plus bonus.

• Hybrid — based at the Fort Worth client location
• PTO starting at 22 days, plus 2 floating holidays and 2 volunteer days — top performers earn unlimited PTO
• Competitively priced medical, vision, and dental plans
• 401(k) with guaranteed match and fast-paced vesting schedule
• Continuous training and support through Hays Learning & Development

Ready to own the program? Apply now.

Hays is the world’s leading recruitment expert. Last year we placed 80,000 people in permanent jobs and over 250,000 people in temporary roles globally. We employ over 13,000 recruiting experts across 32 countries and hold the #1 position as the most-followed staffing company on LinkedIn with over 6 million followers.

We challenge the status quo in our ways of working, our technology, and how we envision stronger, fairer, and more inclusive working environments for everyone.

Everyone is welcome here. We care deeply about diversity, equity, and inclusion. We encourage applicants from all groups, including women, indigenous people, visible or racial minorities, persons with disabilities, and anyone else who may belong to any group protected by federal, state, or local law. Our active Employee Resource Groups — including the Pride Network, Black Excellence Network, WE Lead, and groups supporting Veterans, Neurodiverse individuals, South Asians, and Sustainability — are available to you from day one.

Hays is an equal employment opportunity employer. We comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, and any other characteristic protected by federal, state, or local law.

Search “Hays Our Promise” to learn more about our commitment to inclusion.