RIVA Solutions, Inc.

Program Manager

RIVA Solutions, Inc.  •  $140k/yr  •  Reston, VA (Hybrid)  •  2 days ago
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Job Description

Position:  Program Manager 
Location:  Hybrid or Remote 
Terms:  Full Time 
Clearance:  U.S. Citizenship Preferred; Ability to Obtain Public Trust 
Travel:  0–10% 
  
RESULTS. INNOVATION. VALUES. ACCOUNTABILITY. 
That’s RIVA. 
We’re a mission-driven IT services company and systems integrator supporting digital transformation and modernization for Federal government agencies. Since 2009,  we’ve partnered with our customers to solve complex challenges through smart, practical innovation to deliver real outcomes where they matter most. Our teams are made up of industry-leading experts who are passionate about doing  great work and making a difference. We  don’t just develop solutions—we support efforts that strengthen communities and serve the public good. 
  
RIVA’s culture is built on four core values: Results, Innovation, Values, and Accountability (R.I.V.A.). They guide how we work, how we collaborate, and how we measure success. Our employee-first approach is rooted in trust, ownership, and meaningful work.  By investing in our people and fostering a flexible, supportive environment, employees have the opportunity to grow their skills, contribute ideas, and make an impact from day one—all while supporting missions that matter. 
 
 
RIVA Solutions is seeking a Program Manager to oversee delivery and operational management for Federal web services and information resources support. The ideal candidate will manage cross-functional teams, contract performance, stakeholder relationships, financial reporting, risk management, quality assurance, and strategic modernization initiatives. This role  is responsible for ensuring high-quality service delivery, customer satisfaction, and compliance with Federal standards while supporting the Federal client’s mission to  disseminate healthcare research evidence through modern digital services. 
 
Core Responsibilities 
  • Provide overall program leadership, staffing oversight, delivery accountability, and day-to-day management for Federal web services and information resources  support task areas. 
  • Manage work assignments to address fluctuating workloads, stakeholder priorities, release schedules, modernization initiatives, and operational support needs. 
  • Serve as the primary  client interface with the Contracting Officer Representative, Task Order Officer, Government stakeholders, and partner contractors. 
  • Facilitate status meetings, sprint and release reviews, milestone demonstrations, leadership briefings, and stakeholder coordination sessions. 
  • Prepare monthly reports covering activities, deliverables, budgets, financial status, workloads, risks, issues, staffing, accomplishments, and planned work. 
  • Ensure effective collaboration among contractor staff, Government personnel, Federal client program offices, Federal client IT, Federal IT operations stakeholders, hosting vendors, and partner contractors. 
  • Identify schedule, cost, quality, staffing, security, accessibility, and technical risks; recommend mitigation strategies and escalate issues as needed. 
  • Oversee Agile/Scrum and Kanban delivery practices, backlog management, sprint planning, retrospectives, and continuous improvement activities. 
  • Manage quality assurance, accessibility compliance, content quality, performance metrics, deliverable reviews, and corrective action planning. 
  • Support contract compliance, staffing plans, onboarding, transitions, knowledge transfer, SOP development, resource forecasting, and performance management. 
  • Coordinate strategic roadmap planning for Drupal/WCMS modernization, website consolidation, AI/search initiatives, data visualization, accessibility, and IR service improvements. 
Minimum Qualifications 
  • Demonstrated experience managing Federal IT, web services, digital communications, information resources, or public health-related programs. 
  • Experience managing multi-disciplinary teams including project managers, developers, UX/content strategists, web administrators, QA testers, accessibility specialists, librarians/IR staff, analysts, and infrastructure resources. 
  • Strong knowledge of PMBOK-aligned project management, Agile/Scrum or Kanban delivery, risk management, communications management, quality management, and financial reporting. 
  • Experience preparing and presenting status reports, budget reports, staffing plans, roadmaps, risk registers, issue logs, and executive briefings. 
  • Ability to  maintain strong client relationships, manage competing priorities, communicate effectively, and resolve issues across diverse stakeholder groups. 
  • Familiarity with Section 508, Federal web standards, Drupal/WCMS, cloud/web operations, data visualization, search, analytics, and digital modernization concepts. 
Preferred Qualifications 
  • PMP, Certified ScrumMaster (CSM),  SAFe, ITIL, or similar program/project management certification. 
  • Experience supporting Federal, Federal client, public health, healthcare quality, research dissemination, or scientific communications programs. 
  • Experience managing contracts with multiple task orders, subcontractors, cross-functional teams, budget tracking, and PMO governance. 
  • Experience with Jira, Confluence, Agile dashboards, CMMI/ISO quality processes,  DevSecOps, ATO/security coordination, and customer experience metrics. 
Salary 
$140K
RIVA Benefits 
  • Paid Time Off / Sick Leave 
  • Health, Dental, and Vision Coverage 
  • Life Insurance 
  • 401(k) Retirement Plan with Company Match 
  • HSA/FSA Spending Accounts 
  • Long- and Short-Term Disability 
  • Pet Insurance 
  • Wellness Program Initiatives 
  • RIVA Flex (Flexible Hours and Hybrid Support, where applicable) 
  • Additional Workplace Benefits 
Equal Opportunity Statement 
RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any protected class. 
  
If you need  a reasonable accommodation to search for a job opening or to  submit an online application, please email accommodations@rivasolutionsinc.com. Only messages left for this purpose will be returned. 

 
RIVA Solutions, Inc.

About RIVA Solutions, Inc.

RIVA Solutions, Inc. (RIVA) is a new kind of government contractor providing Digital Transformation to the public sector. We specialize in DevSecOps, Cloud, Data and Analytics, and Cybersecurity for the Federal Civilian, DOD, National Security, and Federal Health markets.

At RIVA, we are managers, technologists, and scientists, providing solutions through our people.

We are committed to growing with our employees by investing in training and career development to grow their management and technology skillsets, helping us mentor the workforce of tomorrow.

Our Innovation Solutions Center (ISC) brings subject matter experts together to recommend new technologies or business processes to produce greater efficiency, cost savings and innovation.

It’s through this approach that we’ve earned recognition as one of the Washington Business Journal (WBJ) 75 Fastest Growing Companies in Greater Washington, been named as one of NVTC’s Top 100 Tech Companies, and are #44 in the DC Metropolitan area on the Inc. 5000 List.

What We Do:

Achieve results through innovation, values, and accountability. That's RIVA. Powering solutions for better government.

Our Mission:

To solve complex problems with creative solutions in a world of new technologies.

Our Vision:

To implement enterprise solutions for agency transformation, meeting the goals of every mission we serve.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Reston, Virginia
Year Founded
2009
Website
rivasolutionsinc.com
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