Job Description

Program Manager

Would you like to work with Global Services to create service experiences that remove friction and deliver value to employees & customers at scale?

Are you passionate about creating visible value and outcomes for the business?

Join Our Digital Strategy & Programs Team

We support Akamai Global Services’ mission to drive world-class customer outcomes. Program Managers, technologists and subject matter experts work with leadership and stakeholders to create experiences that drive efficiencies and scale for service delivery.

Partner with the best

You will manage Enterprise-wide programs by working with leadership to understand goals and prioritize according to objectives, impact & outcomes. Our culture of collaboration, innovation and outside-in thinking will provide you with opportunities for learning and making impacts on our business.

As a Program Manager, you will be responsible for:

• Program coordination and execution - Manage day-to-day activities across one or more initiatives, track milestones, maintain action items, and ensure commitments are documented and followed through.

• Cross-functional partnership - Work with stakeholders across teams to align on scope, timelines, dependencies, risks, and decisions.

• Communication and reporting - Prepare clear status updates, meeting notes, and concise program communications for team members and leaders.

• Risk and issue management - Identify risks early, escalate appropriately, and help drive resolution to keep work moving forward.

• Coachability and continuous improvement - Demonstrate receptiveness to feedback, apply lessons learned from prior projects, and show growth in independently managing more complex work over time.

Do what you love

To be successful in this role you will:

• Have 3-5 years of relevant experience in project management in a cross functional team and a Bachelor's Degree or equivalent
• Have good interpersonal and organizational skills with an ability to communicate effectively with all stakeholders
• Be able to adapt quickly and respond to changing priorities in a dynamic environment
• Be able to influence and motivate others with perseverance to handle stimulating business situations
• Demonstrate a passion for excellence through sound judgment, solid decision making and contingency planning

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.

We are happy to discuss flexible working options in this role, please discuss your requirements with the recruiter when you apply.

Working with us

At Akamai, we’re curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you’ll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Work in a way that works for you

FlexBase, Akamai’s Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.