Job Description

Join a team where curiosity meets impact

Sectra is a leading provider of enterprise medical imaging and healthcare IT solutions used by hospitals and health systems across the United States. Our solutions support critical clinical workflows every day, helping improve efficiency, collaboration, and ultimately patient care.

About the role

The Program Manager at Sectra is responsible for the implementation of customer solutions and projects across the delivery lifecycle. This role owns delivery outcomes, including scope, timelines, and execution consistency, and leads teams to ensure predictable and high-quality project delivery.

The Program Manager partners closely with Customer Success and Technical Operations to align delivery plans with customer outcomes and technical feasibility and is responsible for managing non-engineering resources within the assigned customer portfolio.

What you will do

• Own end-to-end execution of customer projects across the delivery lifecycle

• Lead and manage Project Managers, Application Specialists, and other non-engineering resources within the portfolio

• Plan, prioritize, and sequence delivery activities across multiple concurrent projects

• Ensure projects are delivered within agreed scope, timelines, and quality expectations

• Establish and maintain consistent delivery frameworks, cadence, and execution standards

• Identify and manage delivery-related risks, including schedule and scope challenges

• Lead delivery-focused escalations and customer discussions related to project execution

• Ensure non-engineering teams operate in accordance with Sectra Customer Operations guidelines and agile ways of working

• Lead sprint planning, backlog refinement, and retrospectives in partnership with the Technical Operations Manager

• Partner with Technical Operations to validate technical feasibility and delivery readiness

• Collaborate with Customer Success to align delivery plans with customer outcomes and expectations

• Travel as required for internal and customer engagements, up to 25%

What you bring

• 15+ years of progressive experience leading complex project delivery in healthcare IT, medical imaging, or enterprise IT environments

• Experience leading or coordinating cross-functional teams; prior people leadership experience (1–3 years) is a plus

• Proven experience managing large, multi-workstream, customer-facing programs with shared dependencies, competing priorities, and long delivery timelines

• Demonstrated ability to own delivery end-to-end, including scope, timelines, risk management, and execution across multiple initiatives

• Strong communication and stakeholder management skills, including leading customer discussions, executive updates, and escalations

• Ability to assess delivery risk, make sound trade-off decisions, and drive resolution in a structured, pragmatic way

• Comfort operating in agile or iterative delivery environments while maintaining accountability and delivery rigor

• Strong organizational skills with attention to detail, follow-through, and the ability to balance near-term execution with long-term customer and portfolio outcomes

Nice to have

• Experience working in healthcare, medical imaging, or regulated environments

• Familiarity with software implementation, deployment, or enterprise IT projects

• Experience partnering closely with technical or engineering teams

• Project or program management certification (PMP, PgMP, Agile, or similar)

Why Sectra

At Sectra, you will join a purpose-driven organization where your work directly supports improved patient care. We value curiosity, collaboration, and ownership, and we provide an environment where people are trusted to take responsibility and grow.

How we make your job meaningful and rewarding

At Sectra, we embody the energy of a young startup while enjoying the stability of a well-established brand, vast global experience, and a product backed by 40+ years of innovation. The result? An agile, invigorating, highly supportive and fun environment that empowers our team to do their best work and make a difference in people’s lives every day.

In addition to a competitive salary and performance-based incentives, we offer many exciting benefits and perks, including:

• Generous paid time off policy, Competitive Medical, Dental & Vision Plans, Paid Parental Leave, Employee Assistance Program (EAP), 401K matching and more!
• A professional workplace with fantastic colleagues, who also have fun at work
• A work environment where your voice will be heard and where your efforts make a difference
• The ability to work with products that bring real benefits to society
• An environment that features technically advanced systems and where patient safety and efficient workflows are key aspects
• An international environment with the opportunity to work in, or with, other countries and culture

Other information

• We recruit on an ongoing basis, and the goal is for the right candidate to start as soon as possible
• The salary range for this position is $125,000–$145,000, based on experience and qualifications
• Sectra provides a competitive total rewards package including comprehensive benefits, retirement plan with matching, and career development programs

Sectra celebrates diversity and is proud to be an equal opportunity employer. We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or veteran status.