Gem

Program Manager

Gem  •  Port Washington, WI (Remote)  •  19 days ago
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Job Description

About Overwatch Mission CriticalOverwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the national veterans business development council (NVBDC), offering construction professional services, talent acquisition, and general contractor for the mission-critical infrastructure industry. Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground. At Overwatch, it's more than a job. It's purpose.
The team is seeking a strategic Program Manager to oversee the integrated delivery of hyperscale data center campuses. This role operates as a bridge between high-level program requirements and site-level technical execution. You will manage the full project lifecycle across multiple workstreams—including structural build, MEP fit-out, and the integration of next-generation ML/AI hardware. The ideal candidate balances construction expertise with the technical fluency required to manage complex system dependencies and operational readiness.
Essential Job Functions1. Strategic Program Leadership & Execution
  • Independently own the end-to-end delivery of complex, multi-megawatt technical programs with defined scope and measurable operational impact.
  • Develop integrated program plans that account for technical dependencies, construction sequencing, and MEP integration milestones.
  • Define the critical path and gating requirements across multiple site workstreams to ensure "Execution Readiness" and schedule adherence.
  • Lead theIntegrated Systems Testing (IST) and Commissioning (Cx) phases to ensure facilities are fully operational before hand-off.

2. Technical Integration & Risk Management
  • Identify and document key system dependencies—specifically regarding high-density power systems (UPS, Switchgear) and advanced cooling solutions.
  • Maintain comprehensive RAID logs (Risks, Actions, Issues, Dependencies) with quantified impact and mitigation plans for global supply chain or onsite hurdles.
  • Proactively identify operational failure risks and drive mitigation planning for ML/AI hardware cut-ins and infrastructure integration.
  • Partner with Engineering, Solutions Architecture, and Design Integration to align sequencing decisions with mission-critical uptime standards.

3. Stakeholder Liaison & Financial Governance
  • Act as the primary technical point of contact (POC) for hyperscale clients, engineering firms, and internal "Tech Council" teams.
  • Oversee multi-million dollar program budgets, tracking expenditures and procurement of long-lead equipment (e.g., chillers and transformers).
  • Facilitate structured decision-making sessions and gate reviews, translating technical complexity into clear business and financial outcomes for executive leadership.
  • Drive accountability across vendors and subcontractors to ensure zero-tolerance safety protocols and Tier III/IV standards are met.

Required Qualifications
  • Experience: 5–10 years of experience leading complex operational or construction programs, with a minimum of 4 years specifically in Mission Critical/Data Center environments.
  • Education: Bachelor’s degree in Engineering (Mechanical/Electrical/Civil), Construction Management, or Business. Advanced degree (MBA or MS) preferred but will not be necessary with the applicable experience.
  • Technical Knowledge: Deep understanding of BIM (Building Information Modeling), data center tier classifications, and system sequencing.
  • Software Proficiency: Knowledge of Procore, Primavera P6, and Microsoft Project.
  • Certification: PMP, CCM, or equivalent professional certification is highly preferred.

Core Competencies
  • Systems Thinking: Ability to map interdependencies across infrastructure, data, and operational workflows.
  • Agility & Problem Solving: Comfortable navigating shift-heavy environments where client requirements for ML/AI hardware may change mid-build.
  • Technical Fluency: Sufficient depth to challenge engineering assumptions and coordinate between GCs and internal SMEs.

Driver’s License Requirement:For roles that require on-site presence or travel between work locations as an essential function of the position, candidates must possess and maintain a valid driver’s license appropriate for the role and be eligible to operate a motor vehicle in accordance with applicable laws.
Communication Skills:Demonstrated ability to communicate effectively in a professional work environment, including preparing written reports and documentation, conveying information clearly to team members, clients, and stakeholders, and responding appropriately to verbal and written communications related to job duties.
Physical Requirements and Work EnvironmentThis position operates primarily in an active data center construction environment, encompassing both indoor and outdoor work settings. The role requires the physical ability to perform essential job functions safely and effectively in a dynamic environment that includes ongoing construction activity and evolving site conditions. The work environment includes areas and temporary structures owned, leased, or controlled by third parties over which Overwatch may have limited or no control. Because the project remains under construction, certain areas of the site — including access routes, staging zones, and temporary structures — may not yet be fully ADA-compliant until construction is complete or those third-party areas are finalized.
Physical Requirements:
  • Must be able to walk, stand, stoop, twist, bend, and climb stairs or ladders for extended periods while navigating uneven, unpaved, or obstructed terrain.
  • Must be able to lift, carry, push, or pull up to 50 pounds on an occasional basis.
  • Must be able to drive between job sites and access all areas of an active construction zone, including raised platforms, scaffolding, and confined spaces.
  • Must be able to tolerate exposure to outdoor weather conditions, dust, and construction-related noise, vibrations, and odors.
  • Must be able to communicate effectively with contractors, engineers, and site personnel, and maintain situational awareness in high-activity environments.
  • Personal protective equipment (PPE), including hard hats, safety vests, hearing protection, and steel-toe boots, is required.
  • Must have sufficient visual acuity to read drawings, specifications, and safety signage, and to observe site activity.

Work Environment:Work is performed primarily in and around active construction areas, which may include unfinished buildings, temporary field offices, staging areas, and partially completed infrastructure. These locations may contain uneven surfaces, limited accessibility, and other conditions typical of construction projects prior to final completion. Overwatch does not control and cannot modify accessibility conditions within areas, facilities, or temporary structures owned or managed by third parties.
Reasonable Accommodation:Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position, provided such accommodations do not create safety hazards, impede essential mobility within active work zones, or require modification of facilities not owned or controlled by Overwatch.
Benefits:We offer a competitive salary and benefits package, including health insurance, dental insurance, vision insurance, 401(k) plan, and paid time off. Relocation assistance is available to support candidates transitioning to the location.
OVERWATCH is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer. OVERWATCH considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Gem

About Gem

Gem is the only AI-first all-in-one recruiting platform. It brings together your ATS, CRM, sourcing, scheduling, and analytics — plus 650+ million profiles to source from — with AI built into every workflow. By eliminating the headaches of juggling multiple tools, Gem helps customers boost recruiter productivity by up to 5x while saving 30-50% on technology costs. Over 1,000 organizations — from startups to industry leaders like Zillow, DoorDash, and Asana — trust Gem to fuel their growth. With an industry-leading 4.8/5 rating on G2, Gem is the platform recruiters actually love to use.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
San Francisco, California
Year Founded
2017
Website
gem.com
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