Milestone Technologies, Inc.

Program Manager

Milestone Technologies, Inc.  •  Kochi, JP (Remote)  •  22 days ago
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Job Description

We are looking for a seasoned Program Manager to lead a portfolio of enterprise application initiatives spanning legacy systems, platform modernization, and new product development.

This role demands a strong blend of Agile program leadership, technical solutioning, and executive stakeholder management, enabling effective decision-making across delivery, architecture, and business alignment.

Key Responsibilities

Agile Program Leadership

  • Drive Agile delivery across multiple teams (Scrum/Kanban/Hybrid models)
  • Establish and scale Agile governance (PI planning, sprint governance, backlog prioritization)
  • Ensure alignment between product backlog, business priorities, and delivery outcomes
  • Continuously improve velocity, predictability, and release quality

Program Governance & Execution

  • Own execution across multiple delivery tracks (application development, modernization, integrations, enhancements)
  • Manage cross-team dependencies and ensure seamless delivery across the portfolio
  • Drive structured governance (daily operations, sprint reviews, executive reporting, QBRs)

Technical Solutioning (Critical)

  • Participate in solution discussions and guide high-level architecture decisions
  • Evaluate trade-offs between legacy constraints and modern architecture patterns
  • Ensure solutions are scalable, secure, and aligned with business outcomes
  • Challenge and validate engineering approaches where required

Senior Stakeholder Management

  • Act as primary interface for senior stakeholders (Director, VP, Business Heads)
  • Drive alignment on priorities, roadmap, funding, and delivery commitments
  • Manage escalations, ambiguity, and competing priorities with authority

Financial & Delivery Ownership

  • Own program KPIs: delivery velocity, quality, SLA adherence
  • Manage budgets, resource planning, and cost optimization
  • Drive productivity improvements across teams and delivery units

Modern Technology & Innovation Enablement

  • Promote adoption of modern engineering practices (API-first, microservices, cloud-native patterns)
  • Enable use of AI/automation in delivery (workflow automation, intelligent decisioning, AI-assisted development)
  • Support UI/UX modernization and self-service platform evolution
  • Balance innovation with enterprise constraints and delivery realities

Required Experience

  • 12–18 years of experience in IT delivery, with 5+ years managing Agile programs at scale
  • Strong experience in Agile frameworks (Scrum, Kanban, SAFe or equivalent)
  • Proven experience in technical solutioning / architecture discussions
  • Experience managing multi-track enterprise delivery environments
  • Strong exposure to enterprise applications (legacy + modern architectures)
  • Demonstrated success managing senior stakeholders (Director/VP level)

Core Competencies

  • Agile program leadership at scale
  • Technical solutioning & architectural thinking
  • Executive stakeholder management & influence
  • Delivery governance & financial ownership
  • Decision-making under ambiguity

Nice to Have

  • Background in NET ecosystems, SQL-driven applications, and integration-heavy platforms
  • Exposure to identity/security systems, workflow platforms, or enterprise integrations
  • Awareness of AI/ML use cases in enterprise delivery environments
  • B1 Visa / willingness to travel to client locations

What Success Looks Like

  • Predictable, stable Agile delivery across all application tracks
  • Strong alignment between business priorities and technical solutions
  • Reduced delivery friction and stakeholder escalations
  • Scalable, future-ready solution and execution models
Milestone Technologies, Inc.

About Milestone Technologies, Inc.

Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.

We work with the world’s leading companies to deliver services and technologies at scale, accelerate digital operations, develop innovative applications, and drive efficiencies throughout their organization.

Milestone is focused on building an employee-first, performance-based culture, and for over 25 years, we have demonstrated a history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow.

Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Follow us on:

Facebook: https://www.facebook.com/MilestoneTechnologiesInc

Twitter: https://twitter.com/MilestoneTech

Blog: https://milestone.tech/blog/

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Fremont, California
Year Founded
1997
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