Job Description

The Program Manager is responsible for leading new customer programs and customer-requested engineering changes from initial launch through stable production This role ensures projects meet defined technical requirements, timelines, and budgets while coordinating cross-functional teams, customers, and suppliers. The Program Manager remains engaged beyond production launch to support ramp-up and achieve targeted production rates.

Key Responsibilities

Program & Project Leadership

• Serve as the primary point of contact between internal teams, customers, and suppliers throughout the program lifecycle
• Develop, maintain, and manage detailed project timelines from program kickoff through post-launch support
• Assemble and lead cross-functional project teams, ensuring accountability and progress against milestones
• Drive projects to meet technical specifications, timing commitments, and approved budgets

Customer & Commercial Coordination

• Support commercial discussions related to product changes and scope adjustments
• Coordinate engineering changes with customers and internal stakeholders from both a technical and commercial perspective
• Actively manage day-to-day communication with customers to resolve issues and maintain alignment

Financial & Reporting Oversight

• Prepare, submit, and monitor project budgets
• Coordinate customer and supplier invoicing in collaboration with finance
• Track program costs and provide regular status, progress, and budget reports to leadership

Launch & Operational Support

• Lead APQP activities and support successful program launches
• Remain involved post-launch to ensure production stability and achievement of quoted run rates
• Coordinate internal departments and suppliers to resolve launch and production issues

Process & Documentation

• Maintain accurate project data, including bills of material, part numbers, material certifications, and costing information
• Facilitate and lead internal and external meetings with customers and suppliers
• Ensure documentation, reporting, and project records are kept current and accurate

Experience Requirements

• Minimum of 10 years of experience in automotive manufacturing environment
• Preferred 5 years experience in tooling, machining, or related engineering disciplines
• Proven experience working directly with customers and external suppliers

Education & Training

• Bachelor’s degree preferred or
• Technical degree or
• Journeyman trades background with completion of a minimum 2,000-hour apprenticeship

Skills & Competencies

• Strong proficiency in Microsoft Office and general computer applications
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Excellent interpersonal skills, including written and verbal communication
• Strong listening skills and the ability to navigate conflict and drive resolution
• Organized, detail-oriented, and comfortable working under pressure

About Expert Connections
Expert Connections is a boutique recruiting firm specializing in leadership and technical placements in manufacturing, automotive and automation industries. We partner closely with clients and candidates to deliver a high-touch, insight-driven search experience rooted in deep industry knowledge.