Job Description

INTRODUCTION TO EVERNORTH:

Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses. Evernorth Health Services India builds on The Cigna Group’s existing presence in India.

About Evernorth Health Services:

Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, 186 million customers in more than 30 countries and jurisdictions around the world. Evernorth exists to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. We do this by creating and connecting premier health services offerings, such as benefits management, pharmacy, care solutions, insights and intelligence.

About Cigna:

The Cigna Group is a global health company committed to improving the health and vitality of individuals and communities around the world and includes products and services marketed under its Cigna Healthcare and Evernorth Health Services subsidiaries. Cigna Healthcare is the health benefits provider of The Cigna Group, serving customers and clients through its U.S. Employer, U.S. Government, and International Health business. Evernorth Health Services is the pharmacy, care and benefits solution division of The Cigna Group.

This position will analyze workforce data and coordinate with site Leadership, HR and TA Leaders and Program Leaders to facilitate employee assignments, new hire requests, redeployments, and talent mobility initiatives and effectively serve as a first level of review and validation for staffing needs within the organization by processing the initial intake of hiring demand, reviewing job requirements against business needs and existing talent, and coordinating with local site leadership, HR ops, and recruitment managers to ensure new positions are accurately requested and reflected within an Applicant Tracking System (ATS).

We are looking for a high-impact Program Management Advisor to drive execution, alignment, and governance across strategic initiatives spanning US and Hyderabad teams.

This role operates as the central orchestration layer for both global programs and local GCC execution, ensuring that enterprise priorities are translated into structured delivery outcomes while also strengthening the internal Hyderabad operating model.

You will operate at the intersection of strategy, execution, and transformation—helping translate enterprise priorities into structured, executable roadmaps and ensuring outcomes are delivered with speed, rigor, and clarity.

& Responsibilities

Work closely with key US partners supporting the Hyderabad center setup and scaling efforts Establish and manage program governance, cadence, and status reporting Provide visibility into program progress, risks, and key dependencies Lead Hyderabad PMO activities, including regular reviews, tracking, and coordination across teams Partner with business, product, technology, and analytics teams to ensure alignment and progress Support portfolio tracking, prioritization, and capacity alignment within the GCC Help identify and manage risks, issues, and cross-team dependencies Support execution of cross-functional programs across US and Hyderabad teams Translate business priorities into clear plans, milestones, and delivery tracking Contribute to improving program management practices, execution consistency, and operating rhythm

Experience Required:

• 10–14 years of experience in program / project management or PMO roles

• Experience managing cross-functional initiatives in a matrixed organization

• Exposure to global delivery models (US–India collaboration)

• Demonstrated ability to bring structure to ambiguous problems and drive execution

• Strong working knowledge of program governance, tracking, and reporting practices

• Familiarity with Agile / hybrid delivery models

• Strong stakeholder management and communication skills, including executive-level interactions

Nice to have:

• Prior experience in a Global Capability Center (GCC) environment

• Exposure to Data & Analytics, Digital, or AI programs

• Certifications such as PMP, Scrum, or SAFe

Education Required:

• BS or BA degree in Business, Technology, or equivalent degree

• Project Management Professional (PMP) certification is a plus

Additional Skills:

• Strong analytical and problem-solving skills, with the ability to break down complex problems into structured actions

• Excellent communication and stakeholder management, including ability to simplify complex topics for leadership audiences

• Ability to manage multiple programs and priorities simultaneously in a fast-paced environment

• High attention to detail with focus on accuracy, tracking, and follow-through

• Strong collaboration and facilitation skills across cross-functional teams

• Ability to navigate ambiguity and bring structure to undefined or evolving requirements

• Comfort working in matrixed global teams and influencing without direct authority

• Proactive mindset with ability to anticipate risks and drive early resolution

• Strong organizational and time management skills, with ability to meet deadlines across multiple workstreams

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services