Job Description

Job Responsibilities

• Support specific workstreams across individual projects and contribute to the development and rollout of the Strategic Operating Model.
• Partner with sub-working groups to develop key project deliverables (e.g., data analysis to inform operating/organizational decisions, process flows, RACI models, and communications).
• Help identify, track, and drive remediation of key program risks and issues through to closure.
• Partner with operational leadership, functional SMEs, and key stakeholders to design and implement the global operating model for Operations (roles/responsibilities, location strategy, control framework).
• Develop end-to-end change management plans to transition from current state to the target operating model.
• Maintain project plans, milestones, metrics, and risk/issue logs; prepare and periodically present status updates and reports to the broader organization and senior management.
• Provide project management and business analysis support for adjacent initiatives as needed (e.g., product onboarding).
• Manage stakeholder communications and senior management reporting via scorecards and regular updates.
• Provide business and data analysis support for large, cross–line of business initiatives: capture and document requirements and key decisions, manage timelines, track dependencies, and drive action items to completion.

Required qualifications, capabilities, and skills

• 5+ years of Project Management experience
• Proven experience developing and executing project plans and performing business analysis
• Experience in operational/process/organizational design and change management activities
• Strong analytical skills and attention to detail; able to synthesize complex information into clear insights to support decision-making
• Strong organizational and time management skills
• Demonstrates initiative, ownership, and accountability
• Effective interpersonal and relationship-building skills, with the ability to influence stakeholders
• Strong written and verbal communication skills; able to partner with key stakeholders to drive the project agenda forward

Preferred qualifications, capabilities, and skills

• Background in Finance, Accounting, or Risk (preferred)
• Comfortable working in a fast-paced, results-driven environment