Details
Open Date
Requisition Number
PRN45405B
Job Title
Program Management
Working Title
Program Manager - Connect2Health
Career Progression Track
M00
Track Level
M3 - Manager
FLSA Code
Administrative
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Variable
Work Schedule Summary
Mon-Fri 8 am-5 pm, some nights or weekends as needed
VP Area
Academic Affairs
Department
00304 - U Career Success
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$55,000 - $60,000
Close Date
07/31/2026
Priority Review Date (Note - Posting may close at any time)
Job Summary
Program Management
The Program Manager, Connect2Health (C2H), manages the daily operations, strategic initiatives, and community partnerships of Connect2Health, a high-impact experiential learning program within U Career Success in the Office of Undergraduate Studies. Connect2Health engages undergraduate students in addressing social determinants of health by connecting patients with community resources and support services through partnerships with healthcare and community organizations. The program provides students with meaningful service-learning experiences that foster leadership development, community engagement, and preparation for careers in healthcare and related fields.
The Program Manager oversees volunteer and student leadership development, program assessment, compliance processes, community resource systems, and partner engagement. This position works collaboratively with leadership, healthcare providers, community organizations, and student leaders to ensure effective program delivery, continuous improvement, and sustainable growth.
Direct/Manage/Supervise the design and implementation of programs that carry out the mission of the university. Develop strategies and goals to create programs offering the greatest impact to the community. Determine short- and long-term program plans to meet organization goals. Oversee the coordination and daily work activities of the programs. Represent the interest of assigned program participants, both inside and outside of the organization. Manage volunteers, members, and staff.
Learn more about the great benefits of working for University of Utah: benefits.utah.edu
The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.
Responsibilities
Manager, Program Management
- Manage all aspects of Connect2Health program operations.
- Coordinate recruitment, onboarding, training, scheduling, and retention of student volunteers.
- Recruit, train, and supervise student leaders.
- Develop, maintain, and strengthen relationships with healthcare organizations, community agencies, and university stakeholders.
- Serve as the primary liaison between Connect2Health and partner organizations.
- Identify, cultivate, and expand clinical and community partnerships to support program growth and student engagement opportunities.
- Collaborate with existing and prospective partners to assess needs, enhance program impact, and identify opportunities for innovation and expansion.
- Ensure student volunteers meet institutional and healthcare compliance requirements.
- Oversee the development and maintenance of community resource referral systems and databases.
- Monitor program outcomes and maintain records related to volunteer participation, service hours, referrals, and engagement.
- Develop and implement program assessment and continuous improvement processes.
- Prepare reports and presentations for university leadership and external partners.
- Manage budgets and monitor expenditures.
- Identify and support funding, grant, and partnership opportunities.
- Support strategic planning and program growth initiatives aligned with university priorities.
- Represent Connect2Health at campus and community events, meetings, and partner activities.
- Perform other duties as assigned.
Direct/Manage/Supervise the design and implementation of programs that carry out the mission of the university. Develop strategies and goals to create programs offering the greatest impact to the community. Determine short- and long-term program plans to meet organization goals. Oversee the coordination and daily work activities of the programs. Represent the interest of assigned program participants, both inside and outside of the organization. Manage volunteers, members, and staff. First-level manager. Manages the activities of supervisors and/or individual contributors. Responsible for hiring, firing, performance appraisals, and pay reviews. Broad knowledge of the field with demonstrated leadership skills.
Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.
Minimum Qualifications
EQUIVALENCY STATEMENT 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
Manager, Program Management: Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.
Preferences
- Master’s degree in Public Health, Public Administration, Higher Education, Healthcare Administration, Social Work, or a related field.
- Experience working in healthcare, community-based organizations, or higher education.
- Experience managing volunteer programs and student leadership initiatives.
- Knowledge of social determinants of health and community resource navigation.
- Experience with partnership development, grant support, and program evaluation.
Type
Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior
URS service, may elect to enroll in
URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from
URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34
CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (
OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the:
University of Utah Non‑Discrimination pageOnline reports may be submitted at
https://oeo.utah.edu
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
As per
University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.