Job Description

JD for Program Lead - Dishaa at Involve Learning Solutions Foundation

At Involve, we’re on a mission to bring students to the center of their own learning journeys. We believe that when students are trusted, supported, and given space to lead, they don’t just learn better they thrive.

We started back in 2018 when our founders, Divanshu and Samyak, both fresh out of IIT Madras, chose to skip placements and instead build something that mattered. They envisioned classrooms where students weren’t just passive listeners, but active participants—teaching, mentoring, leading, and growing together.

Today, that vision is alive and growing, and we are working with government schools in six Indian states. Our core program, Peer Teaching, trains senior students to mentor their juniors in foundational skills like reading and math. But it’s about more than academics—it’s about building confidence, communication, problem-solving, and agency. Because we believe agency is the key to breaking cycles of inequality and helping young people truly own their futures. Over the next 5 years we look forward to creating impact for 10 million children across the length and breadth of India!

We work hand-in-hand with state and district governments in places like Uttar Pradesh, Bihar, and Karnataka. We’ve been lucky to be backed by incredible partners like the Agency Fund, Acumen, Central Square Foundation, and Wells Fargo. And along the way, we’ve been recognized by platforms like HundrED and Reimagine Education for doing things differently—and effectively.

But honestly, what keeps us going is our students. The girl who ran her first peer-led session with shaky hands and a steady voice. The boy who found his voice helping his classmates. The thousands of stories that remind us every day why this work matters.

We are seeking a highly motivated and field-oriented Operations Lead to drive the adoption, effectiveness, and scale of AI-powered Chatbot for teachers. The role requires working closely with teachers, school leaders, district and state officials, and technology teams to ensure that the AI chatbot addresses real classroom and administrative challenges faced by
educators. The ideal candidate is empathetic towards teachers' needs, capable of translating field insights into actionable product improvements, and passionate about leveraging technology to improve teaching and learning outcomes. This role combines operations, stakeholder management, product feedback, user research, and implementation support.

Key Responsibilities

1. Teacher Engagement & User Understanding

• Build strong relationships with teachers and school stakeholders to understand their day-to-day challenges.
• Develop a deep understanding of teacher needs related to classroom instruction, student engagement, assessment, teaching-learning materials (TLMs), and administrative tasks.
• Think from a teacher's perspective and continuously advocate for solutions that reduce workload and improve efficiency.
• Identify emerging challenges and opportunities where AI-powered solutions can create meaningful impact.

2. Product Adoption & User Support

• Drive adoption and effective usage of the AI chatbot among teachers.
• Demonstrate the value proposition of the chatbot and help teachers integrate it into their daily workflows.
• Provide onboarding, training, and ongoing support to teachers and education stakeholders by doing rigourous field visits and trainings.
• Act as the first point of contact for field-level issues and ensure timely resolution.
• Gather and document user feedback, feature requests, and usability challenges.

3. Product Insights & Feedback Management

• Bridge the gap between teachers and product team by rapidly collecting insights on product usage and effectiveness.
• Translate field observations into clear product requirements and actionable recommendations.
• Work with technology and product teams to prioritize enhancements based on user needs and impact.
• Validate new features and improvements through pilot testing and user feedback cycles.
• Ensure products remain user-friendly, intuitive, culturally relevant, and aligned with educational requirements.

4. Stakeholder Management & Government Engagement

• Build and maintain strong relationships with district and state-level education officials.
• Present product outcomes, success stories, and implementation insights to government stakeholders.
• Support district-level and state-level adoption and scaling initiatives.

5. Monitoring, Evaluation & Impact Measurement

• Define and track key success metrics related to product adoption, engagement, satisfaction, and educational impact.
• Monitor implementation progress and identify areas for improvement.
• Collect quantitative and qualitative evidence on product effectiveness.
• Analyse trends and generate actionable insights to improve user experience and learning outcomes.
• Prepare regular reports and presentations for internal and external stakeholders.

6. Operations & Field Execution

• Lead field implementation activities across assigned districts.
• Travel extensively to schools and district offices in Uttar Pradesh and Bihar.
• Quickly identify operational challenges and proactively resolve issues on the ground.
• Coordinate logistics, training schedules, stakeholder meetings, and implementation plans.

Qualifications & Skills

• Bachelor's degree in Education, Social Sciences, Development Studies, or a related field.
• 2–3 years of experience in operations, program implementation, product adoption, education programs, or stakeholder engagement.
• Prior experience in the education sector, or NGO ecosystem is preferred.
• Strong understanding of teacher needs, classroom realities, and school ecosystems.
• Demonstrated ability to engage effectively with teachers, school leaders, and government stakeholders.
• Strong user research, problem-solving, and stakeholder management skills.
• Understanding of user-centric design and product feedback processes.
• Excellent communication, facilitation, presentation, and relationship-building skills.
• Strong ownership mindset with the ability to work independently in fast-paced environments.
• Willingness and ability to travel extensively across districts in Uttar Pradesh and Bihar.

What We Are Looking For

• A strong advocate for teachers and their needs.
• Someone who can identify real problems and convert them into practical solutions.
• A field-oriented professional who is comfortable working directly with teachers and government stakeholders.
• A proactive problem-solver who can act quickly and effectively in dynamic environments.
• An individual passionate about using AI and technology to improve educational outcomes at scale.

• Ability to work in dynamic environments and travel frequently

Why you should join us:

1) High Impact work; Strong ownership for your work and No hierarchy!

2) Mental Health We offer a supportive space for our team members to prioritize mental health. Enjoy N number of sessions, and we've got it covered! Your mental well-being matters to us.

3) Young and Amazing Team (IIT, NIT, Azim Premji University, Teach for India): Read here- IIT Grad Gives Up Rs 21 Lakh/Year Job, Starts Initiative That Could Revolutionise India’s Education

4) We are fun Like crazy fun! & we love memes! Ask anyone around :)

5) We are crazy about food, so you get brownie points for being a foodie!

People we are looking for

We always hire for attitude first, smarts next and then your skills We are looking for individuals who align with our Vision & Values and who have what it takes to solve the most complex of problems to build the next big education organisation!

We promise to give you a steep growth and a great learning culture that we have built here (Read about one such experience here).
You should also be ,

Location: Bangalore , with travel ( UP and Bihar now )
Should be fluent in Hindi, both verbal and reading.

Experience: 2–3 years.

Salary : 5.0 - 6. LPA

Excited? #GetInvolved