Job Description

PositionTitle:Program Director

Program/Dept:NewVentures/CaseManagement

Reports to:Director of Case Management

Classification:Regular, on site, Full-Time, Exempt

Compensation: $105-120k DOEE + Full Benefits Package

About Us: Caminar is a leading behavioral health organization that supports youth and adults across multiple counties in Northern California and the San Francisco Bay Area. Caminar builds strength and stability through comprehensive mental health and substance use treatment, and wrap-around services, delivered through evidence-based, whole-person care. Founded in 1964, Caminar's vision is to be a beacon of safety, compassion, and fulfillment, supporting all those in our communities who need it most. Our mission is to build strength and stability through comprehensive mental health and substance use treatment delivered through evidence-based, whole-person care.

Caminar values diversity People of all races, ethnicities, countries of origin, faiths, abilities, sexual orientations, and gender identities are welcome here. To learn more, please visit www.caminar.org.

Position Under general supervision of the Director of Case Management, the Program Director (PD) provides leadership of the program, supervising Case Managers and other staff providing support and assistance as necessary to psychiatrically disabled adults living in or in transition to the community. The PD will also oversee service provision to 16 clients housed in three apartment complexes (Tahanan I & II) and Colma Ridge in Daly City dedicated to semi-independent living for individuals with psychiatric disabilities.

Supervisory Responsibilities:Direct reports include 5 FT Case Managers, 1 Assistant Case Manager. Oversee three houses in Daly City for case management support.

EssentialDuties&Responsibilities:

• Under general direction of the Director of Case Management (DCM), provides leadership to staff andmanagingtheday-to-dayoperationsoftheprogram,ensuringthatclientsreceivethehighest quality of care and that staff are properly trained and oriented to their jobs.
• Recruitment,selection,hiring,orientation,trainingandperformancemanagementofassignedstaff; ensures all assigned staff receive one-to-one supervision at least monthly and written evaluations on an annual basis.
• EnsureCaseManagersmaintainatleasta50% CalAIMs billableservicetimetototalworktimepercentage productivity level.
• Documentinatimelymannertreatmentplanningandinterventionsaccordingtoagency,county, and CalAIMs billing and quality assurance requirements.

• Driveownoragencyvehicletotreatmentdestinations,asrequired;documentingandreporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency vehicle policy at all times.
  • Overseethedevelopmentofclienttreatmentplansandotherchartingdocumentation,including initial assessments, admission and discharge summaries, and progress notes.
  • Ensurethatmedicalrecorddocumentationmeetstherequirementsofallapplicablestandardsand regulations and are properly maintained, stored, and kept confidential.Schedule and perform regular chart audits.
  • Ensure program staff are properly scheduled to work so that all days are covered and client needs aremet.Provideprimarycoverageforclientcaseloadswhenscheduling/staffinglevelsnecessitates.
  • Serve as Safety Administrator ensuring a safe, healthy and clean working environment at all times consistentwithapplicablelaws,industrystandardsandtheagency’sownHealth&SafetyProgram.
  • Review,reconcile,authorizeandsubmitaccurateandcompletetimerecordsas required.
  • Train, modelandassist Case Managers in teaching activitiesofdaily living, such asmeal planning and preparation, personal hygiene, and budgeting; Support and assist maintenance of client personalhealth,includingattainmentofandfollowthroughwithmedical,psychiatric,anddental care.
  • EnsureCaseManagerssupportthedevelopmentandattainmentofclientrehabilitationgoals, including securing of housing and employment, development of a support system, increasing socialization skills, participating in recreational activities, etc.
  • EvaluateneedandeligibilityandprovidedirectiontoCaseManagersaroundclient entitlement benefits and obtaining them.
  • Ensurecleanlinessandmaintenanceofclientlivingenvironments,providingdirectionandguidance as necessary in order to meet stated standards; Train, model and assist Case Managers in teaching activities of daily living, such as meal planning and preparation, personal hygiene, and budgeting; Support and assist maintenance of client personal health, including attainment of and follow- through with medical, psychiatric, and dental care.
• Provideleadershipindevelopingannualtrainingplans forclients,ensuringfollow-throughwith attendance and participation.
• Provideleadershipanddirection inresolutionofconflictsbetweenandamongclientroommates and housemates.
• Coordinatefacilitationofpsycho-educationalandpsychosocialrehabilitation groups.
• Attendandparticipateintrainingeventsas assigned.
• Ensurethattheprogramvehiclesareproperlymaintainedandservicedandthatstaffisproperly trained and oriented to its use.
• Developandmaintainarespectful,caring,tolerant,ethical,andempoweringrelationshipwithall individuals served.
• Performalljobfunctionsincooperationwiththe DCM,andaninterdisciplinaryteamincludingother service providers involved in the treatment effort, including sharing information regarding all important interventions.
• Promotewithintheagencyandwiththegeneralpublicthephilosophyandpracticeofsocial rehabilitation.
• Actively nurture and advance the cooperative, harmonious and teamwork oriented environment Caminarstrivestopromotewithintheworkplace;Throughdailyeffortsandpresentationpromote an atmosphere of dignity and respect in line with the organization’s mission, philosophy, policies and procedures.
• Performotherrelatedduties,responsibilitiesandspecialprojectsas assigned.

Qualifications & Skills:

• Master’sDegreeandregisteredwithCABBSasAMFT/ASW/APCCrequiredorlicensed LCSW/LMFT/LPCC strongly preferred.
• Minimum two years of demonstrated work experience providing services to SMI/DD preferred. Demonstratedexperienceinaprogramservinghomelessindividualsandindividualswithco-occurring disorders strongly preferred.
• Minimumoneyeardemonstratedexperienceprovidingprogrammanagement,staffsupervision,and leading multidisciplinary teams in a mental health related field is strongly preferred.
• DemonstratedknowledgeofCARFaccreditation process.
• Knowledge and demonstrated ability to implement the following evidence-based models: PsychosocialRehabilitation,ACTModel,FullServicePartnership,HarmReduction,HousingFirst,and Motivational Interviewing preferred.
• Demonstratedexperienceeffectivelymanagingline-itemoperatingbudgetstrongly preferred.
• Excellent computer skills in a Microsoft Windows environment including email and Internet navigation required. Experience with Human Service Information Systems strongly preferred. Experiencemanagingwebbasedtimeandattendanceandstafftraininganddevelopmentsystem strongly preferred.
• Abilitytomaintainahighlevelofconfidentiality,aprofessionaldemeanorandtorepresentthe organization in a positive manner at all times.
• Mustdemonstrateacceptablelevelofmaturity,goodjudgment,andemotional stability.
• Problemsolving—identifiesandresolvesproblemsinatimelymannerandgathersandanalyzes information skillfully.
• CustomerService—managesdifficultcustomersituations,respondspromptlytocustomerneeds and solicits customer feedback to improve service.
• Oralandwrittencommunication—speaksclearlyandpersuasivelyinpositiveornegativesituations, demonstrates group presentation skills and conducts meetings.Completes written progress notes and other formal communications skillfully and professionally.
• Qualitymanagement—looksforwaystoimproveandpromotequalityanddemonstratesaccuracy and thoroughness.
• Planning/organizing—prioritizesandplansworkactivities,usestimeefficientlyanddevelops realistic action plans.
• Adaptability—adaptstochangesintheworkenvironment,managescompetingdemandsandisable to deal with frequent change, delays or unexpected events.
• Dependability—isconsistentlyatworkandontime,followsinstructions,respondstomanagement direction and solicits feedback to improve performance.
• Safety and security—actively promotesand personally observes safety and security procedures, and uses equipment and materials properly.
• Mustbeadynamicself-starterwithdemonstratedabilitytoworkindependentlyonspecial projects.

Position Requirements:

• Physical: Occasionally required to push/pull objects up to 50 lbs, and to lift/carry objects up to 25 lbs.Frequentlyrequiredtoperformmoderatelydifficultmanipulativetaskssuchastyping,writing, etc. Must be able to walk, stand, sit for extended periods.
  • Sensory: Frequently required to read documents, written reports, and plans. Must be able to distinguishnormalsoundswithsomebackgroundnoise,asinansweringthephone,interactingwith

residentsandstaff,etc.Mustbeabletospeakclearlyandunderstand/beunderstoodusingthe English language.

• Cognitive: Frequently required to concentrate on moderate detail with constant interruption. Must be able to attendto a task/function for 20-45 minutes at a time. Frequently required to understand andrelatetospecificideas,severalatatime.Mustbeabletoremembermultipletasks/assignments given to self and others over a period of several days.
• Environmental Conditions: Frequent exposure to varied office and mixed (residential/office) environments.Occasionalexposuretotoxinsandpoisonoussubstances,dust,andloudnoises.
• Equipment:Frequentlyrequiredtouseacomputer,phone,andfax machine.

Essential Requirements:

• Mustbeabletomeetandreceiveacriminalrecordsclearance,asrequiredbyTitleXXII,other licensing regulations, and Caminar practices.
• This position requires frequent driving.A valid California driver license, reliable personal vehicle, currentpersonalautoinsuranceasrequiredbylaw,andanMVRsufficienttoobtainandreasonably maintain insurability under agency auto liability policies are all essential job requirements.
• Mustbeabletopasspostoffer,pre-employmentmedicalanddrugtestsasrequiredunderState Community Care Licensing regulations and/or agency policies.
• Apersonalcellphonewithreliableserviceand,ifapplicable,adataplantouseforbusiness purposes.
• MayberequiredtoobtainandmaintainFirstAidandCPR certification.

We've Got You CoveredMedical, Dental, and Vision
Health coverage choices to fit you and your family’s needs.A zero-cost option for employee only and generous contributions to employee and dependent premiums.Flexible Spending Account
Receive tax savings on out-of-pocket health care costs.Employee Wellness Program
We’ll reimburse you for a portion of your gym/fitness dues.Life, Long-term Disability,and AD&D Insurance
Provided at no cost to our full-time employees. Includes an option to purchase additional life coverage for both employees and dependents.Paid Time Off
We offer thirteen paid holidays and a generous sick and vacation benefit.401(K) Retirement Savings Plan
We offer options for both pre-tax and post-tax (Roth) contributions.
The plan also offers an employer match on eligible employee deferrals at one year of service.Commuter Benefits
Commuting to work each day can be expensive. Receive tax savings on your commuting costs!Employee Assistance Program
For whatever issue you might face, our Life Assistance Program offers free, confidential assistance at no cost to you.Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time based on business need.This job description is subject to change at any time.

Caminarisaleaderinprovidinginnovativeclient-orientedmentalhealthservices.Weareanequalopportunity employer.Please visit our web site at www.caminar.org