The Port Authority of New York & New Jersey

Program Director – HR Operations

The Port Authority of New York & New Jersey  •  $153k - $221k/yr  •  New York City, NY (Remote)  •  2 hours ago
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Job Description

About the Role

The Program Director, HR Operations is a senior leadership position within Human Capital responsible for overseeing the strategic direction, operational management, and continuous improvement of key HR functions. Reporting to the Assistant Director of Employee Experience and Digital Transformation, this role leads the delivery of critical programs across Employee Benefits and Compensation, HR Systems, HR Finance, and HRIS Administration. The Program Director partners with senior leaders and stakeholders across the agency to drive operational excellence, enhance the employee experience, and support the Port Authority’s commitment to being an Employer of Choice. This role offers the opportunity to lead transformative initiatives that strengthen HR service delivery and organizational effectiveness.

Responsibilities

  • Lead HR Operations teams of 20+ employees encompassing Benefits, HRIS, and Support.
  • Lead the design, implementation, and administration of operational processes supporting HR programs and initiatives.
  • Develop and execute strategic plans that enhance HR Operations practices, policies, and service delivery.
  • Partner with stakeholders to provide consultation and project leadership for compensation, benefits, HR systems, and employee transaction initiatives.
  • Champion continuous improvement efforts and organizational change initiatives that drive business results and operational efficiency.
  • Direct the development and administration of compensation and classification programs, including salary structures, market analyses, and annual compensation reviews.
  • Ensure benefits and compensation programs remain compliant, competitive, equitable, and cost-effective to support talent attraction and retention.
  • Lead initiatives to optimize HR technology solutions, including system enhancements, process automation, and user experience improvements.
  • Collaborate with technology teams and external vendors to ensure HR systems integration, functionality, and performance meet business needs.
  • Oversee HR financial planning activities, including benefits budgeting, labor costing, forecasting, and financial reporting.
  • Ensure the accuracy, timeliness, and integrity of HRIS transactions and employee data while maintaining system security and compliance.

Minimum Qualifications

  • Bachelor’s degree in Human Resources Management, Public Administration, Business Administration, or a related field from an accredited college or university.
  • Minimum of ten (10) years of progressively responsible experience in human resources or a related field.
  • Minimum of five (5) years of experience leading and managing professional staff and teams.

Desired Qualifications

  • Experience managing org structures of 10+ employees.   
  • Demonstrated success leading large-scale HR operations, programs, and strategic initiatives within a complex public-sector or corporate environment.
  • Experience advising senior executives on compensation, benefits, workforce planning, and HR operational strategies.
  • Strong knowledge of compensation design, benefits administration, HR systems, and HR financial management practices.
  • Proven ability to lead organizational change, drive continuous improvement, and manage multiple priorities in a fast-paced environment.
  • Excellent leadership, communication, relationship management, and project management skills, with a track record of building high-performing teams.

Selection Process

The application process varies by position but typically includes an initial phone interview for qualified candidates, followed by a more in-depth interview(s) and/or assessment(s). Selected candidates who are made a conditional job offer will be asked to undergo a background check.

Compensation, Benefits & On-Site Collaboration Requirements

The Port Authority of New York and New Jersey offers a competitive benefits package and a professional environment that supports development and recognizes achievement. Click here for more information about benefits, our culture, and career development opportunities.
The Port Authority of New York and New Jersey anticipates that the actual salary offered to a successful candidate will depend on factors such as experience, knowledge, skills, abilities, and internal considerations.
Minimum: $153,426   Midpoint: $199,464   Maximum: $221,000
 
In accordance with Port Authority policy, this position permits employees to work remotely a maximum of one day per week, subject to operational and business needs.
The Port Authority of New York & New Jersey

About The Port Authority of New York & New Jersey

If you have ever flown out of JFK, biked across the George Washington Bridge, or captured that perfect picture of the World Trade Center, then you have witnessed just some of what the Port Authority of NY & NJ does.

For over 100 years, the Port Authority has been designing, engineering, and operating the transportation infrastructure that moves people and goods to, from, and throughout one of the most economically competitive and culturally vibrant regions in the world. Whether we’re fortifying the tunnels under the Hudson River to withstand future super storms, or raising a bridge so larger cargo vessels can reach the premier port on the East Coast, our nearly 7,000 employees are committed to the work they do – work that moves millions of people and supports billions of dollars in economic activity each year.

Our need for skilled, forward-thinking individuals, who are truly passionate about serving the public, continues to grow. And we’re not talking just about engineering, transportation, and urban planning professionals. We are always looking for professionals in Audit, Business Administration, Communications, Construction, Environmental Planning, Finance, IT, Media, Operations & Maintenance, Public Safety, and Security, to name just a few. We are also looking for those driven to diversify their skills. As a member of our team, you will have the opportunity to explore any number of career paths, so just because you start in one field doesn’t mean you have to stay in it.

If this is the experience you are looking for, “Follow” us here and visit our careers page at www.jointheportauthority.com to learn about current opportunities. You can also discover more about the Port Authority by visiting www.panynj.gov or www.youtube.com/user/portauthorityinfo.

We are confident that once you take a look, you will see how one organization can move a region, a nation, and the world.

Industry
Government & Public Safety
Company Size
5,001-10,000 employees
Headquarters
Unknown
Year Founded
1921
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