Job Description

• Provides strategic leadership, vision, and direction for Residential Education’s student success initiatives, residential community programs, and academic engagement efforts. Develops short- and long range strategic plans aligned with departmental priorities, Student Affairs goals, and university retention and persistence objectives. Leads the development, implementation, and continuous improvement of programs and services that promote student learning, belonging, engagement, persistence, and graduation.

• Directs the department’s assessment and evaluation efforts. Establishes student learning outcomes, program outcomes, and key performance indicators for residential community programs and student success initiatives. Utilizes quantitative and qualitative data to evaluate effectiveness, assess impact on student success metrics, identify trends, and inform strategic decision-making. Prepares reports and recommendations for departmental and divisional leadership.

• Provides leadership for residential community programs, faculty engagement initiatives to include the Faculty Fellow and Faculty-In-Residence programs, academic support efforts, residential curriculum implementation, and other high-impact educational practices. Ensures initiatives align with departmental educational priorities and contribute to student engagement, sense of belonging, academic achievement, leadership development, and persistence.

• Establishes, strengthens, and sustains collaborative partnerships with academic colleges, faculty, Student Success units, Undergraduate Studies, Advising, Counseling, Dean of Students, and other campus stakeholders. Serves as the primary departmental liaison for initiatives supporting residential student persistence, retention, and academic success.

• Provides supervision, leadership, and professional development for assigned staff. Establishes clear expectations, promotes accountability, supports staff growth, and fosters a culture of assessment, innovation, collaboration, and student-centered practice.

• Leads strategic communication, marketing assistance and outreach efforts that promote student success initiatives and residential community programs. Collaborates with departmental staff and campus partners to increase student participation, awareness, and engagement.

• Serves on departmental, divisional, and university committees. Represents Residential Education in institutional planning efforts related to student success, retention, persistence, and academic engagement. Performs other duties as assigned.

Minimum Qualifications

This position requires a Bachelor's degree in a field directly related to the program responsibilities and seven years of professional experience; or Master's degree and five years of professional experience.

Degree Equivalency Clause: Four years of direct experience for a bachelor’s degree.
• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor’s degree;
• (c) Six years of direct experience for a master’s degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.

Preferred Qualifications

Master's degree and 5 years of experience working directly with student success initiatives, preferably in housing. Individuals with experience in Themed, Living and Learning Community, and Residential Curriculum are encouraged to apply.

Working at USF

With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.

About USF

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu

Compliance and Federal Notices

This position may be subject to a Level 1 or Level 2 criminal background check.

Applicants have rights under Federal Employment Laws

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

Family and Medical Leave Act (FMLA)

Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.

Equal Employment Opportunity

The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.