Job Description

Job Location Bronx, NY 10458 Position Type Full Time Education Level Graduate Degree Salary Range $90,000.00 - $100,000.00 Salary Travel Percentage Negligible Job Shift Day Job Category Nonprofit - Social Services Comunilife Inc is looking for an experienced Program Director for its new B ronx program, El Hogar. The Program Director is responsible for the overall administration and daily operations of the El Hogar program, a 24/7 supportive housing program providing permanent housing and on site supportive services; the management and the quantity and quality of services offered to clients; adherence to budgets and contract deliverables; oversight of outcome measurements and metrics; relationships with other providers and with government, and other funders; collaborating with Human Resources on employee hiring, discipline, evaluation, training, development, and supervision. These full time positions are eligible for Comunilife's generous benefits and paid time off package.
Essential Duties:

• Oversee daily operations and ensure all aspects of the residence run effectively 24/7, 365 days a year

• Oversee case management activities, including psychological support, education about independent living skills and safety, facilitation of clients’ health and rehabilitation through direct services, advocacy, and referrals for mental health, medical, and substance abuse services, along with psychosocial, educational, and vocational services

• Direct and supervise staff in health, mental health, and substance abuse activities, lead team meetings, conduct individual supervision, and provide exemplary leadership and program management

• Coordinate referral and services with community providers, including Health Homes, inpatient, outpatient, emergency, day treatment, senior centers, and others, to ensure comprehensive access to services

• Ensure compliance with multiple funding programs and audit requirements

• Establish and maintain strong positive and productive working relationships, with an emphasis on positive and proactive problem-solving, with the staff of the program and other internal and external stakeholders and partners

• Interface with HPD, HRA, and DOH via reporting, meetings, managing audits, etc.

• Ensure accurate reporting and efficient and effective staff practices; develop and maintain policies, principles, and procedures that comply with ESSHI contract requirements, DOH, HPD, OMH, Medicaid, HRA, HUD, and other relevant state, city, and borough-based agencies, programs, and services

• Ensure the program meets performance targets for housing stability, entitlement access, and reduced reliance on emergency health care services

• Represent the programs and Comunilife in meetings as needed with regulatory agencies

• In collaboration with the Property Management, ensure the facility, program operations, and all related documentation are in compliance with policies and procedures and requirements; liaise with internal and external stakeholders and partners as needed

• Manage program funds and expenditures within the established budget, record and document expenditures in compliance with policies and procedures

• Oversee incident reporting, utilization reviews, quality assurance activities, and audit preparation.

• Promote recreational, social, and educational activities that reduce social isolation, improve quality of life, and foster independence

• Review and investigate all client complaints and incident reports; engage in crisis interventions as needed

• Orient and train new staff; manage staff performance through performance appraisals and ongoing supervision

• Complete required weekly and/or monthly reporting accurately and on time

• Identify and address service delivery gaps; develop linkages as needed

• Monitor client lengths of stay and ensure regulatory compliance

• Participate in the interviewing and selection of staff

• Ensures the program operates within a fiscal budgetOTHER FUNCTIONS:

• Participate in program planning and development

Qualifications

Education and Experience Requirement(s):

• Graduate degree in Social Work, Public Administration, Health Administration, Business Administration, or any related field
• At least three (3) years of post-graduate, direct social service experience, as well as three to five or more years of experience in the administration and management of operating congregate residential programs
• Direct experience serving frail elderly, chronically ill, or MRT-eligible populations strongly preferred.
• Knowledge and hands-on experience in providing direct services related to the treatment and recovery of persons with substance abuse, serious mental illness, and homelessness
• Excellent oral and written communication skills; proficiency with MS Office and Google product suites
• Ability to perform and manage in a team approach; excellent interpersonal skills
• Ability to handle complex challenges and balance multiple demands on time
• Ability and willingness to perform all duties as workload necessitates

Comunilife provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training