Job Description

D&S Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

Program Director, IDD Services
$50,000 | Dayforce Wallet (On-Demand Pay) | Full-Time | Exempt | On-Call Role

Make a Difference Every Day
As a Program Director with Sevita, you'll lead residential and community-based programs that empower individuals with intellectual and developmental disabilities (IDD) to live full and independent lives. This leadership role oversees program operations, regulatory compliance, staff development, financial performance, person-centered supports, and quality outcomes across assigned programs.
Minimum Qualifications – Please Read Before Applying
✔ ICF (Intermediate Care Facility) experience is highly preferred.
✔ A Bachelor's degree in a qualifying Social Science field is required.
Acceptable Social Science degrees include, but are not limited to:
• Psychology
• Sociology
• Special Education
• Rehabilitation Counseling
• Social Work (meeting applicable educational requirements)
• Recreation
• Recreation Therapy
• Occupational Therapy
• Physical Therapy
• Human Services
• Other closely related Social Science disciplines
Applicants without a qualifying Social Science degree do not meet the minimum educational requirements for this position.

Position Type: Full-time, Exempt, Salaried Supervisor
Scope of Role
Responsible for managing the services delivered to a designated program or set of programs and overseeing the overall operation of those programs.
Key Responsibilities
Oversee the organization and implementation of direct supports, person-centered planning, health care coordination, advocacy, stakeholder relations, regulatory compliance, staffing, training, financial management, census management, and maintenance of the physical environment.

ESSENTIAL JOB FUNCTIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.
Staff Management
Recruitment & Hiring
Participate in hiring events as needed and partner with Talent Acquisition to identify hiring needs for Direct Support Professionals and Program Supervisors in consultation with the Area Director.
Meetings & Training
Organize and implement on-site orientation and training for assigned programs, monitor training compliance and documentation, conduct monthly staff meetings, and attend regional meetings as required.
Employee Scheduling
Develop and monitor staffing schedules to ensure all shifts are covered while minimizing overtime.
Performance Management
Conduct performance snapshots and evaluations for direct reports. Review and approve evaluations for Direct Support Professionals and other assigned staff.
Coaching & Employee Relations
Coach employees, address performance concerns, recommend disciplinary action when appropriate, and partner with Human Resources regarding employee relations, discipline, and terminations.
Employee Safety
Promote employee safety, oversee workers' compensation processes, assist employees returning to work, and ensure compliance with company safety procedures.

Program Management
Program Planning
Serve as the Qualified Intellectual Disabilities Professional (QIDP), when applicable. Develop, write, approve, and oversee implementation of Individual Program Plans.
Records & Documentation
Audit individual records and program documentation to ensure accuracy, completeness, and regulatory compliance.
Program Team Meetings
Lead interdisciplinary meetings, quarterly and annual reviews, and approve written progress reports.
Compliance
Ensure compliance with licensing regulations, documentation standards, individual rights, confidentiality requirements, and Sevita compliance policies.
Individual Funds & Property
Oversee systems for managing individuals' funds and property while ensuring accountability and accuracy.
Stakeholder Relations
Maintain positive relationships with individuals served, families, guardians, case managers, referral sources, and community partners while serving as the primary program contact.
Government & Community Relations
Participate in advocacy efforts, community partnerships, and government relations while ensuring readiness for surveys and home visits.
Incident Management
Implement proactive safety strategies, review incidents, ensure timely reporting, and oversee corrective actions.

Health Care Management
Medical Appointments
Coordinate and monitor healthcare appointments and follow-up care.
Medication Management
Oversee medication administration systems, documentation, storage, security, and employee certification.
Medical Equipment & Supplies
Approve purchases of medical supplies and equipment while ensuring employees are trained in their proper use.
Dietary Planning
Monitor food service, dietary compliance, meal planning, and staff training related to nutrition and food preparation.

Financial Management
Purchasing
Approve purchases of food, supplies, and equipment while reviewing invoices and company credit card statements for budget compliance.
Billing & Utilization
Ensure accurate billing documentation, census reporting, and authorization utilization.
Staffing Budgets
Monitor staffing hours and labor costs to maintain budget compliance.
Program Growth
Support strategic growth initiatives and implementation plans.

Census Management
Census Performance
Monitor census performance and communicate potential service disruptions to Area and Regional leadership.
Referrals
Review referrals for program fit, identify barriers to service, and coordinate referral site visits.
Placements
Coordinate staffing, funding, home readiness, safety requirements, and admission preparations.

Maintenance & Environmental Safety
Vehicles
Ensure company vehicles remain clean, safe, properly maintained, and compliant with company standards.
Housekeeping
Maintain clean, organized, safe, and welcoming residential environments.
Maintenance & Repairs
Oversee preventive maintenance, environmental safety, furnishings, equipment, and regulatory compliance.

Additional Responsibilities
• Perform additional duties as assigned.
• Provide operational support by backfilling roles under supervision when necessary.
• Participate in the on-call rotation, including assisting with staffing coverage and emergency support as needed.

SUPERVISORY RESPONSIBILITIES
Directly supervises Direct Support Professionals, Program Supervisors, and other assigned staff.
Responsibilities include:
• Hiring and onboarding
• Training and coaching
• Performance evaluations
• Employee development
• Promotions and compensation recommendations
• Corrective action and terminations
• Day-to-day leadership and problem resolution

Minimum Knowledge, Skills & Qualifications
Education
Required:
Bachelor's degree in a qualifying Social Science field.
Acceptable degrees include:
• Psychology
• Sociology
• Special Education
• Rehabilitation Counseling
• Social Work (meeting applicable educational requirements)
• Recreation
• Recreation Therapy
• Occupational Therapy
• Physical Therapy
• Human Services
• Other closely related Social Science disciplines
Experience
• Two to three years of leadership experience within Human Services, Intellectual & Developmental Disabilities (IDD), Behavioral Health, or a related field preferred.
• ICF (Intermediate Care Facility) experience is highly preferred.
• An equivalent combination of education and experience may be substituted where permitted by applicable regulations.

Certificates, Licenses & Registrations
• Valid driver's license, vehicle registration, and auto insurance if driving on behalf of the company.
• State-required licensure, where applicable.
• Medication Management Certification (company provided).
• Mandatory Reporter Certification (company provided).
• Additional certifications or training required by state regulations or service line.
• Arizona Behavioral Health programs must meet BHT requirements.

Key Performance Metrics
• Individuals' Funds Compliance
• Customer Satisfaction
• Documentation Compliance
• Licensing Compliance
• Quality Outcomes
• Program Visits
• Overtime Management
• Staffing & Recruitment
• Training Compliance
• Census Growth

Work Environment
The Program Director works primarily at assigned program locations overseeing residential, vocational, and/or in-home services for individuals with intellectual and developmental disabilities.
Travel throughout the assigned service area is required.

Physical Requirements
Medium Work
• Occasionally lift up to 50 pounds.
• Frequently lift up to 30 pounds.
• Constantly lift up to 10 pounds to move objects.

Why Join Sevita?
At Sevita, our mission is to help people live well in the community. As a Program Director, you'll lead dedicated teams, build meaningful relationships, ensure high-quality services, and make a lasting impact on the lives of individuals with intellectual and developmental disabilities every day.

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.