Job Description

Create your best future and join Consumer Bank Technology as a Program Director, UNITE.

What’s the role?

The role sits in Transaction Banking Technology, providing end-to-end technology services and delivery in Deposits, Cards and Card Payments, and the origination and servicing of deposit accounts. This includes a complex technology estate spanning core banking platforms, payments processing, channels and downstream servicing capabilities.

As Program Director, you will lead delivery of a portfolio of strategic change initiatives within the Group’s UNITE transformation program—an enterprise-wide, multi-year business and technology simplification agenda. You will be accountable for end-to-end execution of a Debit Cards transformation program and provide portfolio leadership across Transaction Banking, ensuring disciplined delivery, strong governance, and measurable outcomes that reduce complexity, improve customer and colleague experience, and strengthen resilience.

Key Responsibilities include:

• Deliver Portfolio Outcomes - Own and lead end-to-end execution of the UNITE strategy for Debit Cards ensuring outcomes are delivered on time, on budget and to quality and orchestrate interdependencies across programs to maximise synergy, minimise duplication and maintain consistency in approach, governance and delivery standards and portfolio level.
• Lead and scale high-performing delivery teams - Design and oversee fit-for-purpose program structures, delivery cadences and souring models.
• Strengthen delivery governance, risk and financial control: Proactively identify, quantify and resolve delivery risks and issues that threaten outcomes

What do I need?
To be successful in this role, you will have prior experience in a similar level role, you should be able to lead with clarity, pace and empathy and be able to build strong partnerships across business and Technology. In addition to this, you will also be able to communicate simply and credibly at all levels.
Other skills and experiences required include:

• Demonstrated success leading large scale, multi-year transformation programs within banking technology
• Strong delivery discipline
• Executive stakeholder management
• Ability to translate strategy into executable plans and measurable benefits
• It's highly advantageous to have deep domain knowledge across transaction banking, debit, credit cards and payments, including core banking and card payments ecosystems

Why join us?
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today
To get started, simply click on the APPLY or APPLY NOW button
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.
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