Job Description

Program Delivery Officer

• Join Create NSW, a division within the Department of Creative Industries, Tourism, Hospitality and Sport
• Clerk Grade 7/8 with a salary range of $116,981-$129,492 + super & leave loading
• Temporary role until 30 June 2027 based in Sydney, NSW

About the role

As a Program Delivery Officer, you will contribute to the development and delivery of contemporary, inclusive and impactful programs that support the growth and vibrancy of NSW’s arts, cultural and creative industries.

Working across a range of initiatives, you will provide project and program support, build strong relationships with stakeholders and creative communities, and help ensure programs are effectively planned, delivered, monitored and evaluated.

This is an opportunity to work at the intersection of government, creativity and community, contributing to initiatives that improve access, participation and opportunities for priority communities across NSW.

What you’ll do

• Contribute to the planning, development and delivery of programs and initiatives aligned with government priorities and the objectives of the Creative Communities policy.
• Provide project and program management support, including developing documentation and plans, coordinating activities, and gathering information for reporting, monitoring and evaluation.
• Build and maintain collaborative relationships with government stakeholders, industry partners, organisations and creative communities.
• Undertake research to support effective engagement with targeted creative communities and help develop timely, accurate and accessible program materials.
• Support the coordination and promotion of program information to stakeholders, responding to enquiries and triaging feedback to the appropriate program leads.
• Contribute to program assessments, evaluations and continuous improvement activities, identifying risks and supporting appropriate mitigation strategies.
• Assist with governance and assurance processes to support the integrity, effectiveness and efficient delivery of programs.
• Contribute to reports, submissions, correspondence and other program documentation, including elements of business cases and House and Estimates Notes.

For any role specific questions, please reach out to Michelle Duncombe, Associate Director Strategic Programs via Michelle.Duncombe@create.nsw.gov.au

Click here to view the role description!

About You

To be successful in this role, you will have:

• Experience supporting project and program delivery, including planning, coordination, implementation and monitoring.
• Strong organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
• The ability to build positive relationships with a diverse range of stakeholders and work collaboratively across government, industry and creative communities.
• The ability to oversee multiple program objectives and deliverables and respond effectively to changing priorities.
• Strong written and verbal communication skills, with the ability to prepare clear, accurate and engaging program information and documentation.
• A curious and analytical approach, with the ability to research information, identify issues and contribute to practical solutions.
• An understanding of the importance of inclusive and equitable engagement and a genuine interest in NSW’s arts, cultural and creative industries.

How to Apply!

Your application must include a cover letter and an up-to-date resume that details your capabilities and experience in relation to the above role.

Closing Date Tuesday, 1st September 2026 [10.00AM]

Recruitment Contact Laura Steele, Talent Partner laura.steele@dciths.nsw.gov.au

Working at the Department of Creative Industries, Tourism, Hospitality and Sport

At the Department of Creative Industries, Tourism, Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts, culture and sport at the heart of our communities.

Together we:

• Create social and economic opportunities for the state
• Support the creation of jobs across the creative, visitor and night-time economies
• Prioritise First Nations artists, stories and culture
• Ensure arts, culture and sport are at the heart of every community to be enjoyed and accessed by all
• Drive visitation through events, campaigns and visitor experience development
• Activate our night-time and creative economies to unlock unique precincts and community spaces
• Deliver a vibrant and responsible hospitality, liquor, racing and gaming environment
• Support NSW’s key Cultural Institutions to ensure access for all, enable community experiences and education and preserve the state’s diverse cultural assets and history

We believe diversity across our department allows us to be a true reflection of NSW citizens. We are a respectful workplace committed to diversity, equity, and inclusion. If you do require an adjustment during the recruitment process, please notify us on your application form.

At DCITHS, we welcome applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

If you require an adjustment to be made during the recruitment process or have an enquiry about the support provided, please contact Laura Steele, Talent Acquisition Partner at laura.steele@dciths.nsw.gov.au or on 02 8276 8359.

For more information on reasonable adjustments and types of alternate formats available through the recruitment process you can visit ‘Adjustments for Individual needs’ at I work for NSW.

A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.