Job Description

Job Location Springfield, MA 01103 Position Type Full-time Salary Range $21.50 - $24.75 Hourly

Department: Housing Education Services Work Arrangement: Hybrid-remote

Program Data Specialist

Way Finders is a Top Workplaces for Nonprofit organization, named as an employer of choice because our employees said so!

At Way Finders, we are passionately invested in lifting up the region’s people, places, and systems. Though our team performs a wide variety of functions, we are united by our shared mission: to build and advocate for a thriving region; to improve the stability and economic mobility of families and individuals; and to develop and manage a robust range of safe, affordable housing options.

Interested in joining our team of dedicated professionals? Way Finders is currently seeking a full-time Program Data Specialist The Program Data Specialist contributes to our mission by assisting in data development, tracking, and implementation of quality control procedures to ensure compliance. The Program Data Specialist assists in training staff to ensure continued understanding of program rules and regulations.

Benefits include: 20 days accrued paid time-off during year one | 15+ holidays annually | Health, dental, and vision insurance options FROM DAY ONE | Educational assistance | Medical Reimbursement Account | Dependent Care Account | 403(b) retirement plan with employer match | Life insurance | Short-term and long-term disability insurance | Transportation benefits | Employee Assistance Program | Annual staff picnic!

Wage starts between $21.50 and $24.75 per hour depending on equivalent qualifications. Interested applicants must submit a cover letter and resume; applications will be accepted until the position is filled. CORI.

The candidate will work in a hybrid-remote capacity but must live within commutable distance to our main office in Springfield, MA. In-office work and in-person meetings are occasionally expected.

Responsibilities include:

• Conduct audits in accordance with program policy to ensure compliance with state, federal, and program requirements

• Maintain database and systems to track performance and findings, and report to management

• Ability to manipulate findings from a database to graphical aides

• Educate and advise staff on policies, procedures, regulations, community concerns and issues

• Assist Program Manager to develop and implement training materials

• Educate and advise landlords, tenants, community groups, etc. on policies, procedures, and regulations

• Respond to requests for information from auditors, other agency departments, or funding sources

• Establish and maintain strong, collaborative relationships with internal staff and departments, owners, landlords, community groups, funding sources, and other departments or agencies to achieve goals

• Demonstrate the ability to assess priorities and operate in a flexible manner

• Demonstrates excellent analytical, organizational, and time management skills

• Utilizes independent judgment

• Strong interpersonal skills required to interact with all organizational levels; demonstrated ability to work appropriately with confidential information

• Ability to work in a team and meet performance deadlines in a dynamic environment

• Assist in the research and resolution of software issues, including updates

Requirements include:

• 2 years' equivalent experience in compliance-based data work, or in a related role, with 1 year as a field specialist; a combination of experience plus an Associate degree may be a substitute

• Proficiency in Excel, and the full MS Office suite

• Proficient with Microsoft Office applications, and comfort learning new technologies; tech-savvy

• Ability to assess priorities, organize, and operate in a flexible manner while retaining a high level of attention-to-detail

• Demonstrated ability to work independently

• Excellent interpersonal skills with the ability to work appropriately with confidential information; ability to effectively mentor and/or train colleagues

• Bilingual (Spanish/English) verbal and written skills appreciated but not required

• CORI, as per grant requirements

Way Finders is an Equal Opportunity Employer. This position is available to all without regard to race, color, religion, national origin, disability, age, gender or gender identity, sexual orientation, political affiliation, or veteran status. We provide reasonable accommodation for qualified individuals.

Qualifications