Job Description

At Doctors of BC our vision is to promote a social, economic, and political climate in which members can provide the citizens of BC with the highest standard of health care, while achieving maximum professional satisfaction and fair economic reward.

Together, we make a difference so our doctors can make theirs. Join us today!

THE JOB: Program Coordinator, Provincial Coaching & Accreditation

The starting salary range falls within the minimum to mid-point of the salary range.

Starting Salary Range: $57,160 - $71,450

Reporting to theManager, Physician Leadership & Learning ,theProgram Coordinator, Provincial Coaching & Accreditation , playsa central rolein the coordination and delivery of physician leadership development programs at Doctors of BC. This position serves as the primary operational contact for the Provincial Coaching Program,managingtheprogram’splatforms andsystems, includingbasictechnicalsupport, the role ensures a positive member experiencefrom recruitment throughonboarding,and contributes to the planning of skill development sessions in collaboration with the Provincial Physician Lead. TheCoordinatorworks closely with physicians and otherDoBCteamstofacilitateengagement,andcoordinate networkingandeducational opportunitiesacross the province.In addition, the roleperformskey operational components of the Physician Leadership Scholarship Program, including application assessment and end-to-end coordination of the review and appeals process, ensuringa high levelof service and communication with physician participants.

A corecomponentof this role is ensuring that allaccreditedlearning activitiesdeveloped by Doctors of BCmeet national Continuing Professional Development (CPD) accreditation standards. TheCoordinatoroversees accreditation processes acrossthe organization,maintainscompliance documentation, andprovidesguidance tointernal teamstoensure that learning activities meetaccreditation requirements. This includesmaintainingthe internal accreditation hub, implementing quality control procedures, and coordinating external audits.With strong analytical, organizational, and communication skills, theCoordinatormonitors program data,identifiestrends in leadership development, and ensuresaccuratereporting and reconciliation. Acting as a key connector across programs, this role supports continuous improvement andadvancesphysician leadership and learning initiatives across the organization.

WHAT SUCCESS LOOKS LIKE

Analytical Thinking (I):

• Coordinates information gathering and reporting, reviews trends and compares to expectations.
• Defines priorities within performance objectives and prioritizes multiple issues and opportunities.
• Conducts research to define problems and prepares responses to anticipated questions.
• Anticipates issues that are not readily apparent, identifies root causes and effects, and considers the possible outcome of potential solutions.
• Reports and identifies areas that need guidance in order to resolve complex issues.

Building Relationships (I):

• Establishes and maintains relationships and partners with others to achieve expectations.
• Shares information and readily determines to whom to go for relevant information.
• Seeks occasional assistance and feedback in the problem solving process.

Problem Solving (I):

• Applies problem-solving methodologies and tools to diagnose and solve problems.
• Shows empathy and objectivity toward individuals involved in the issue.
• Analyzes multiple alternatives, risks, and benefits for a range of potential solutions.
• Recommends resource requirements and collaborates with impacted stakeholders.

Thoroughness (A):

• Identifies potential areas of conflicting priorities and vulnerability in achieving standards.
• Reviews department’s progress against established goals, objectives, service level targets, and project milestones.

• Supports others in achieving deliverables by efficiently allocating resources and providing common organizing systems, techniques, and disciplines.
• Maintains a proactive work review and approval process prior to assignment completion.
• Solicits internal and external customer evaluation of performance and devises measures for improvement.

Communication For Results (I):

• Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem solving.
• Seeks and shares relevant information, opinions, and judgments.
• Handles conflict empathetically.
• Explains the context of interrelated situations, asks probing questions, and solicits multiple sources of advice prior to taking action when appropriate.

Doctors of BC Team MemberApproaches work with a collaborative spirit recognizing we are better together. Embraces change, provides excellence in service and is accountable for their results and helping others achieve theirs. Does the right thing, not the easy thing. Speaks openly and honestly to tackle tough challenges and enrich relationships. Balances hard work with fun and is genuinely friendly and committed to other’s wellbeing.

WHAT YOU BRING

• ABachelor’sdegree ora specialized post-secondary diplomain a related fieldwith up to two years of related experience, or anequivalent level of related work experience in lieu of post-secondary education.
• Specialized knowledge in a technical or professional discipline, preferably in a health, not-for-profit, government or business sector, and an ability to apply technical/professional concepts and applications to tasks or activities.
• Adept at balancing major concurrent tasks and projects, and working withinternal and external partiesin a coordinated manner
• Demonstrated experience inutilizingand developing databases for tracking team activity and projects
• Experience in marketing and communications,withabasic understanding of medical terminologyconsidered an asset
• Proven ability to respond to a wide variety of issues and deal with ambiguity and conflicting demands
• Demonstrated ability to work independently and as a member of the team
• Effective writing skills and proven ability to develop clear and concise communication.
• Minute taking and transcribingexperience consideredan asset
• DemonstratedproficiencywithMac andPC based software, particularly Word, Excel, Outlook, andMicrosoft PowerPoint.

Doctors of BC thanks all applicants; however, only those selected for an interview will be notified.

Doctors of BC recognize the pervasive and ongoing harms of colonialism faced by Indigenous peoples and that these harms include the widespread systemic racism against Indigenous peoples in BC's health system. Physicians have a significant role to play in addressing the health disparities that exist between Indigenous and non-Indigenous patients, and Doctors of BC is committed to continuing to advance reconciliation and address and eliminate racism in health care.

Doctors of BC celebrates diversity, challenges inequality and is committed to sustaining an inclusive and diverse community. We seek qualified applicants who share our commitments to equity, diversity and inclusion, and truth and reconciliation. We especially welcome applications from persistently and historically oppressed groups, including Indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, gender-diverse, and persons who identify as 2SLGBTQ+.