When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
The Program Coordinator for Patient Safety position is critical to the support and smooth operation of the patient safety team in Health Care Quality at Beth Israel Deaconess Medical Center.
This position works closely with the patient relations team to receive and input information from all incoming patient outreach to the patient safety database, conducts a review of previously reported incidents or problems and works to assign cases to the appropriate member of the Patient Safety team or patient relations nurses and social workers. In addition, this role is responsible for managing all outgoing paper letters mailed to patients as required by regulations. The Program Coordinator will also be responsible for other duties as assigned by the Director.
Demonstrated ability to use Microsoft Office, specifically Excel is essential.
This position will be based out of Boston, MA and can work in a hybrid capacity.
Coordinates and oversees administrative operations within assigned program/department areas.
Essential Responsibilities:
Implements and coordinates administrative procedures, processes, services and systems for the assigned program.
Trains other staff in proper methods and procedures to ensure the accuracy and quality of work.
Provides administrative support to staff in assigned program areas.
Schedules and prepares materials for appointments, meetings and special events.
Coordinates program correspondence, calendars, projects and travel arrangements as needed.
Ensures that staff are informed, and supplies and equipment are available.
Develops, maintains and oversees program databases. Compiles data; prepares, summarizes and distributes regular and ad hoc reports.
Coordinates, tracks and monitors program expenses, invoices and billing with appropriate cost centers and budget.
Monitors and evaluates the effectiveness of the program administration.
Collaborates with program leadership and members to identify other program needs. Recommends and implements modifications to improve effectiveness.
Coordinates and oversees preparation for compliance with BIDMC policies and procedures as well as other external regulatory agencies.
Maintains accurate records for compliance. Participates in quality improvement projects.
Required Qualifications:
Competencies:
Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally.
Pay Range:
$23.63 - $31.16
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
Beth Israel Lahey Health is a new, integrated system providing patients with better care wherever they are. Care informed by world-class research and education. We are doctors and nurses, technicians and social workers, innovators and educators, and so many others. All with a shared vision for what health care can and should be.
