City of New York

Program Coordinator- NYC SBS APEX Accelerator/MWBE Vendor Services

City of New York  •  New York City, NY (Remote)  •  2 hours ago
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Job Description

Agency Description:

The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs.

Division Description:

Division of Economic & Financial Opportunity (DEFO) is responsible for encouraging a competitive and diverse New York City business environment by promoting the growth and success of minority-owned, women-owned, and other small businesses looking to grow through government contracting.

Job Description:

NYC SBS APEX Accelerator / M/WBE Vendor Services Unit within DEFO offers free assistance to small businesses in New York City who are looking to sell their goods or services to the government. Guidance is offered through one-on-one counseling, workshops, and trainings on how to become a government contractor, finding the right contract opportunities, and competing and performing on government contracts.

SBS is seeking an APEX Accelerator / M/WBE Vendor Services Program Coordinator to assist us in delivering services designed to help businesses successfully sell their goods and/or services to the government. Responsibilities include supporting the team efforts in providing procurement and business technical assistance, organizing and leading educational workshops, tracking success stories, and collecting program performance data. The APEX Accelerator / M/WBE Vendor Services Program Coordinator works closely with the Executive Director of the NYC SBS APEX Accelerator to ensure the accurate documentation of programmatic goals.

The Program Coordinator will report directly to the Executive Director of the APEX Accelerator / M/WBE Vendor Services programs:

  • Assisting the Unit’s Executive Director and Program staff with support for all programs and initiatives including CRM data entry, compiling reporting data, coordinating success stories, preparation of presentation materials, and other unit tasks as needed
  • Manage Unit telephone hotline and Outlook mailboxes to ensure intake of requests for assistance from program participants in a timely fashion
  • Pre- and post-workshop coordination including Eventbrite and Zoom check in and MS Dynamics CRM data reconciliation
  • Liaise with DEFO Teams including M/WBE Certification, Division of Labor Services, Strategy and Analytics, to resolve issues that are vendor initiated
  • Supporting the collection and maintenance of program-related online and hard copy content including workshop and marketing collateral in Shared Drive
  • Maintaining standard operating procedures (SOPs) documentation library for Unit programs
  • Coordinating receipt of program metrics and performance reports from program managers and contractors
  • Administering program-related surveys following events
  • Assist with maintaining assessment tools, performance reports and surveys for programs
  • Provide input and observations regarding program delivery to improve delivery of service by the unit
  • Collect and maintain success story documents by electronically organizing success stories from M/WBEs who have won contracts because of the support of the unit
  • Event support for unit events including workshops, Small Business Expo, Procurement Fair, Borough Forums, graduations and other related marketing efforts and special projects as assigned

All Applicants: Go to www.nyc.gov/jobs search for Job ID: # 783747

Current SBS Employees: Please email your resume and cover letter including the following subject line: Program Coordinator - NYC SBS APEX Accelerator / M/WBE Vendor Services and send to careers@sbs.nyc.gov

Note: We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

If you do not have access to email, mail your cover letter & resume to:

NYC Department of Small Business Services

Human Resources Unit

1 Liberty Plaza, 11th Floor

New York, New York 10006

This position may be eligible for remote work up to two days per week, in accordance with the Remote Work Pilot Program established between the City and DC37; however, note that per this program, employees may be required to report to the workplace in person if operational needs warrant.

COMMUNITY ASSOCIATE - 56057

Qualifications

Qualification Requirements

  1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
  2. Education and/or experience which is equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

City of New York

About City of New York

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world.

City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more. Join us today at: http://www1.nyc.gov/jobs

The City of New York offers its employees:

• A chance to build the future of this city. New York City government is at the crossroads of where policy, great ideas, city services, and smart urban planning meet the lives and needs of every day New Yorkers.

• Competitive salary and benefits. Hiring packages include a competitive salary, health benefits, various pension plans, employee assistance programs, and individual retirement accounts.

• Diverse career opportunities. As the largest local government in the United States with more than 40 agencies, the City of New York offers a broad spectrum of opportunities — from education, housing development, and public health to sustainability, economic growth, technology, and emergency management.

• Career Satisfaction. As a City employee, you will have the chance to shape the future of New York City and improve the quality of life for your family, neighbors, and fellow New Yorkers.

• Equal Opportunity and Inclusion. The City of New York is an equal opportunity employer that prohibits discriminatory action against City employees and applicants for employment based on their actual or perceived race, color, national origin, ethnicity alienage, citizenship status, gender, religion, creed and all other protected categories.

Industry
Government & Public Safety
Company Size
5,001-10,000 employees
Headquarters
New York, New York
Year Founded
1898
Website
nyc.gov
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