Job Description

The program coordinator of network development supports Connecticut Children’s network development program and community physician offices who partner with the hospital. The coordinator is responsible for cultivating and supporting relationships with community physicians. The coordinator will also provide administrative and operational support to the strategic planning and network development department. The coordinator works with team members in the hospital, specialty group and community physicians to support them with multiple Epic applications including Epic CareLink. The coordinator assists with analyzing data and completing physician marketing for physician liaisons and the clinically integrated network.

In addition, the program coordinator provides procedural support to physicians pursuing maintenance of certification part 4 credits through relevant accrediting bodies, along with programmatic support to ensure compliance with relevant accrediting bodies.

• Develops and cultivates relationships with community referring providers/practices to build and maintain strong relationships between referring physicians and Connecticut Children’s.
• Creates marketing materials for the physician liaison team and assists in the development of newsletters, webinars and podcasts.
• Responsible for increasing the adoption of Epic Care Link.
• Leads the Epic Care Link program and creates relationships with referring physicians who use the program.
• Manages the rosters for the Connecticut Children’s Care Network and executes all physician participation agreements.
• Leads implementation of quarterly Learning Community events including but not limited to: assisting speakers with content creation, creation of relevant marketing materials, and directing event logistics.
• Develops advanced knowledge of Ct. Children’s and its services to serve as a community resource.
• Communicates key referring physician messages per hospital priorities or initiatives.
• Writes Medical Newsletter and other communications for referring physicians and other hospital priorities/initiatives.
• Assists practices who are part of the clinically integrated network with quality improvement and change management.
• Provides technical support to physicians pursuing maintenance of certification part 4 credits.
• Develops and/or edits materials designed for distribution to internal and/or external audiences.
• Liaises with relevant medical accreditation bodies to ensure program meets necessary reporting requirements.
• Leads drafting and editing of content and uploading of relevant resources to program website.
• Collects and analyzes data; prepares necessary reports; maintains project records as appropriate.
• May assist with support tasks related to proposal development, grant writing, and/or contract execution.
• Other additional administrative responsibilities as assigned.

• Education Required: Bachelor's Degree in communications, marketing, journalism, business or healthcare administration from an accredited college or university.
• Experience Preferred: Preferred internship or one to two years of analytical experience at a hospital

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

KNOWLEDGE OF:

All Microsoft applications, including Excel

Project management best practices (preferred)

Program planning and development (preferred)

Child health and/or development (preferred)

SKILLS:

Sales/Marketing

Proficient in verbal and written communication

Excellent written and spoken communication skills

Outstanding organizational/planning skills

Detail-oriented and efficient

Effectively multi-task in a fast environment

Analytical skills including data collection, management, and analysis

Computer literacy in PC Windows and MS Office (Word, Excel, PowerPoint, Access)

ABILITY TO:

Make independent decisions under pressure

Prioritizes effectively in a fast paced environment and works with others effectively

Manages stress appropriately

Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.

At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.