Job Title
Program Coordinator I
Agency
Texas A&M University
Department
Mba Program Office
Proposed Minimum Salary
$4,166.67 monthly
Job Location
College Station, Texas
Job Type
Staff
What We Want
Mays Business School is seeking a Program Coordinator I to support the administration and strategic development of program operations through database maintenance, CRM support, and data security management. In this role, you will build and maintain Salesforce components, including emails, dashboards, reports, event landing pages, and forms, while responding to and completing Salesforce work requests. The successful candidate will help ensure data integrity, support system enhancements, and provide reporting and analytics that contribute to program goals and team success. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a collaborative environment. This role can be based in either College Station, TX or Houston, TX, depending on candidate location.
What You Need to Know
Salary: Starting at $50,000/annually.
Location: This role can be located in either College Station, TX or Houston, TX.
Cover Letter/Resume:A cover letter and resume willassistus in our review of your application materials. These can be uploadedonthe application under CV/Resume.
Other Requirements and Factors:
This position requires occasional travel.
This position may require work beyond normal office hours and/or work on weekends.
Qualifications
Required Education and Experience:
Bachelor’s degree or equivalent combination of education and experience.
2 years of administrative, program, customer service, database, or related experience.
Preferred Qualifications:
Master’s degree.
Knowledge or experience in information systems.
Previous CRM experience.
Knowledge of Apex, Visualforce, JavaScript, HTML, CSS and SOQL/SOSL.
Ability to function in a deadline-driven environment with multiple projects simultaneously.
Knowledge of Texas A&M University systems and regulations.
Knowledge, Skills, and Abilities
Demonstrate a commitment to collaboration and cooperation with multiple program leaders.
Strong interpersonal and communication skills, with the ability to conceptualize, organize, and provide constructive feedback to leadership.
Ability to handle multiple priorities effectively and assist in planning, installing, and utilizing various software platforms.
A solid understanding of data management concepts—such as relational databases, data security, data governance, and database maintenance—is essential.
Proficiency in Microsoft Excel, Word, and Outlook, along with strong verbal and written communication skills.
Capable of engaging effectively and providing excellent customer service.
Demonstrate a high aptitude to learn.
Physical Requirements
Some lifting/carrying of classroom/presentation materials. Ability to lift, carry, load or unload up to 20 lbs. of instructional materials.
Ability to travel independently to other and/or remote locations by driving and/or flying on commercial airlines.
Essential Duties/Tasks
Database Maintenance
Serves as the Salesforce representative, overseeing assigned constituents.
Acts as the liaison between end-users and technical support groups to facilitate constituent needs. Completes all work requests timely.
Works with Mays Marketing to provide Salesforce communications support.
CRM Support
Creates forms, portals, populations, fields, prompts, event templates, and automations, as needed.
Participates in annual cycle prep for multiple programs.
Follows established procedures in building Salesforce components.
Data Security
Handles activities related to the security of data maintained in the Salesforce CRM Database. Adheres to security protocols and access standards and criteria.
Training & Professional Development
Serves on office search and planning committees.
May develop and update training materials and deliver training sessions.
Attends and participates in meetings and discussions for the innovation and improvement of the CRM.
Who We Are
Texas A&M University’s Mays Business Schoolis a vibrant learning organization of more than 175 faculty members, 125 staff members, and 6,400 undergraduate and graduate students in accounting, finance, management, management information systems, marketing, and supply chain management. Mays Business School’s vision is to advance the world’s prosperity. To advance the world’s prosperity means providing a better future for generations who follow, including quality of life, environment, and economic systems. To fulfill this vision, our mission isto be a vibrant learning organization that creates impactful knowledge and develops transformational leaders.
Mays Business School Graduate ProgramsMays offers Full-Time, Professional, Executive, Flex Online MBA programs as well asaunique MBA + M.S. Analytics program. Our program helps students advance their careers by mastering core business knowledge, honing skills throughhigh impactlearning experiences, developing personalized leadership styles, andleveragingthe power of the global Aggie Network.
Why Texas A&M University?
We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events,state-of-the-artrecreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but witha reasonablecost-of-living and no long commutes.
Medical,prescription drug,dental,vision,life and AD&D,flexible spending accounts, and long-term disability insurancewith Texas A&M contributing to employee health and basic life premiums
12-15 daysof annual paid holidays
Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
Automatic enrollment in the Teacher Retirement System of Texas
Health and Wellness: Free exercise programs and release time
Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
Educational release time and tuition assistance for completing a degree while a Texas A&M employee
Living Well,a program at Texas A&M that has been built by employees, for employees
Our Commitment
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents& lived experienceEmbracing varying opinions and perspectives strengthens our core valueswhich are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.
Instructions to Applicants:Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
The Texas A&M University System is one of the largest and most impactful higher education systems in the country, with an annual budget of $7.3 billion. Its statewide network includes 12 universities, a comprehensive health science center, eight state agencies, Texas A&M–Fort Worth and the Texas A&M–RELLIS. The System serves nearly 170,000 students and reaches millions more through service, research and outreach programs each year. With nearly $1.6 billion in annual research expenditures, the System fuels innovation, supports communities and drives Texas’ economy forward.
