Job Description

The Program Coordinator is responsible for assisting the Department Leader with daily department administrative functions. The Program Coordinator is required to be proactive in the development of business practices and plans that improve operations and cost effectiveness, may assist other management personnel in the department as well as be responsible for payroll and department records. Must have the ability to communicate effectively to all levels of the organization, and work collaboratively with associates, physicians, vendors, and external customers to promote a positive environment.

Primary Location WCH/ Hybrid

Primary Population Student Learners

Primary Purpose The Program Coordinator is responsible for assisting the Department Leader with daily department administrative functions. The Program Coordinator is required to be proactive in the development of business practices and plans that improve operations and cost effectiveness, may assist other management personnel in the department as well as be responsible for payroll and department records. Must have the ability to communicate effectively to all levels of the organization, and work collaboratively with associates, physicians, vendors, and external customers to promote a positive environment.

Required Skills and Knowledge Excellent customer service and organizational skills are required. Ability to work with little or no supervision is required. Must have proficient knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook, Database Management and all office equipment. Ability to interact with all associates, physicians, vendors, and customers. Excellent written and verbal communication skills is required. Hospital terminology and knowledge of patient flow is preferred.

Responsibilities

• Maintain an up-to-date inventory of sites, clinicians, and programs at UC Health through which learners have the opportunity to obtain experience through structured rotations.
• Act as a liaison between regional colleges and UC Health to coordinate student rotations.
• Work with colleges to ensure the verification of student health records meet UC Health requirements, coordinate communication with faculty.
• Manage the process to ensure that all entering students are appropriately evaluated and trained before entering the clinical setting at UC Health facilities.
• Maintain professional relationships across the enterprise and provide timely service to internal and external partners.
• Coordinate tours, including scheduling, communication with participants, and logistical planning
• Track payments, invoices, and related financial documentation to ensure accuracy and timely processing
• Coordinate onboarding activities for students, including documentation collection, and system access as applicable
• Perform routine compliance audits to ensure students meet organizational requirements
• Maintain and regularly review active student lists to ensure records are accurate
• Assist with projects related to data tracking, reporting dashboards, and process automation to support departmental efficiency and decision-making
• Maintain professional relationships across the enterprise and provide timely, responsive service to internal and external partners

Education and Experience:

• Minimum Required: High School Diploma or GED;
• Preferred: Associate's Degree
• Minimum Required: 3 - 5 Years equivalent experience; Preferred: 6 - 10 Years equivalent experience.

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is an EEO employer.
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide work-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career , build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.