Job Description

Program Coordinator, Demand Side Management (Non-Union)
(Temporary contract until the end of December 2027)

Full-time, 35 hours/ week
Location: Vaughan (Cityview), Hybrid
Status: This position is to fill a current vacancy
Salary Grade: 13 ($77,828 - $97,285 annually)

Please note that this posting may be removed prior to the closing date if a high number of qualified applications are received.

At Alectra, we energize a brighter future by empowering our workforce through the talent of tomorrow's bright minds. We promote a culture that encourages collaboration, celebrates innovation and supports lifelong learning. We are committed to creating a safe and inclusive workplace where everyone succeeds and has the opportunity to make a meaningful difference.

Are you a highly organized and detail-oriented program coordination professional with strong financial administration, reporting, and governance support experience?
The Program Coordinator is responsible for providing administrative and coordination support to demand-side management initiatives, with a focus on financial tracking and reporting, governance and funder updates, process improvement, research coordination, and stakeholder engagement. Reporting to the Manager, Grid Edge Solutions, you will support the program management team by preparing materials, analyzing data, maintaining tracking tools, coordinating follow-ups, and helping ensure program objectives, reporting requirements, and governance commitments are achieved.

What you’ll do
Program Coordination & Administration
• Partner closely with the program management team and eDSM group to support the development and delivery of demand-side management programs.
• Track program information, including administrative, financial, and reporting inputs, while maintaining accurate and organized records.
• Coordinate Steering Committee and working-level meetings, including scheduling, logistics, agendas, materials, and meeting minutes.
• Track action items, timelines, and deliverables, and follow up with stakeholders to support successful execution.
• Prepare and organize presentations, reports, briefing notes, and other program materials.
• Maintain digital workspaces, shared folders, and collaboration platforms to ensure information remains current, accessible, and well organized.
• Download, refresh, and distribute shared IESO content and related updates to internal stakeholders.
Financial Administration & Reporting
• Maintain invoice, purchase order, and financial tracking tools to support program operations.
• Monitor expenditures, track budget performance, and support forecasting activities.
• Lead financial reporting activities for program management, governance committees, and external funders.
• Create and submit purchase orders using JDE, TAP, or other applicable financial systems.
• Coordinate invoice submissions and follow-up activities with Accounts Payable and Finance.
• Track payment status and proactively identify and escalate discrepancies, delays, or issues.
Performance Monitoring & Process Improvement
• Monitor progress against key performance indicators and identify opportunities to improve program effectiveness.
• Develop and maintain dashboards, tracking tools, and process documentation.
• Analyze program information and reporting data to support informed decision-making and continuous improvement initiatives.
• Support the adoption and use of AI and Microsoft Copilot tools to enhance administrative, research, and reporting activities.
Research & Stakeholder Support
• Support assigned research initiatives in collaboration with the Specialist, Grid Edge Solutions.
• Compile, summarize, and organize research findings for reports, presentations, and stakeholder communications.
• Maintain research logs, supporting documentation, and records.
• Assist with stakeholder communications and reporting activities as required.
Corporate Values and Conduct:
• Demonstrate professional conduct and align with Alectra’s core values of safety, teamwork, and customer focus.
Other Duties:
• Perform additional tasks as assigned to support operational objectives
Who you are
Education & Technical Knowledge
• Post-secondary degree or diploma in Business Administration, Finance, , Project Management, or a recognized equivalent combination of education and experience
• Strong financial administration skills, including experience creating and managing purchase orders, tracking invoices and expenditures, maintaining accurate financial records, and coordinating effectively with Accounts Payable and Finance; experience using financial systems such as JDE, TAP, or similar platforms is strongly preferred
• Strong research and documentation skills, including compiling, summarizing, and organizing information for reports, dashboards, and presentations
• Demonstrated ability to organize meetings and governance activities, including agendas, minutes, action-item tracking, and follow-up
• Proficiency with Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams) and comfort working in shared collaboration spaces (e.g., SharePoint/Loop)
• Knowledge of (or ability to quickly learn) utility program environments, including basic program tracking, document control, and stakeholder communications; familiarity with demand-side management is an asset
Experience
• 3 to 5 years’ experience in a financial analysis program coordination, or business analyst role (or an equivalent combination of education and experience)
• Experience with analysis and reporting (e.g., maintaining trackers/dashboards, summarizing insights, ensuring data quality) is an asset
• Experience in the utility sector and/or supporting demand-side management or energy efficiency programs is an asset
• Experience supporting change initiatives (e.g., communications, training coordination, process documentation, stakeholder follow-up) while working within a larger organization is an asset
Skills/Abilities/Competencies
• Collaborative, service-oriented team player with a customer-focused mindset
• Strong problem-solving skills with the ability to identify issues, recommend practical improvements, and escalate risks appropriately
• Excellent written and verbal communication skills, including drafting meeting minutes, summaries, and professional correspondence
• Highly organized with strong time-management skills; able to prioritize competing requests and maintain accurate action-item and deliverable tracking
• Strong attention to detail and quality control when handling documents, trackers, and meeting records
• Ability to manage and organize information in shared workspaces (e.g., Teams/SharePoint/Loop), including version control and maintaining current files
• Well organized, independent, and able to work with minimal supervision
• Demonstrated discretion and professionalism when handling sensitive information and working with leaders and external partners
• Must hold and maintain a valid Class “G” Driver’s License
Where you will work
• Hybrid: This role is based in a hybrid environment, allowing for a mix of remote and in-office work to support team collaboration and business needs.
Compensation
• At Alectra, Compensation for non-union positions is determined within a defined salary range for each role. Placement within the salary range depends on several factors, including qualifications, relevant experience, and alignment with the role’s requirements. We consider internal equity and market competitiveness to ensure fairness and consistency across the organization.
• You will be enrolled in the OMERS pension plan, a defined benefit plan that provides a reliable and secure retirement income based on your earnings and years of service. Both you and the organization contribute to the plan. OMERS is one of Canada's largest and most respected pension plans, designed to support your long-term financial well-being.

Who we are
As the largest municipally owned electric utility in Canada, we are committed to growing, evolving and remaining innovative to build a sustainable and brighter future. Our values set us apart and are our fundamental beliefs about our organization:

Safety: Stay aware, prevent risks and protect each other.
Respect: Value everyone, act honestly and foster inclusion.
Customer Focus: Be reliable, anticipate needs and deliver exceptional solutions with care.
Excellence: Elevate performance, embrace diversity and deliver quality through collaboration.
Innovation: Drive growth by embracing change, creativity and continuous improvement.

Here’s why Alectra might be your ideal workplace:
• We offer comprehensive benefits. From health and wellness programs to financial security though our Defined Benefit Pension Plan – we offer a robust benefits package that supports you and your family.
• We invest in your career development. At Alectra, we care about our team’s future through offering ongoing trainings, mentorship and learning opportunities.
• We care about you work-life balance. Understanding that taking time off is essential to employee well-being, sustained productivity and high performance, we offer the following:
◦ Time off: At Alectra, we offer various time off options for our employees including vacation time, personal days, milestone parental leave top-up, volunteer days and bereavement days.
◦ Disconnecting from work: We prioritize your well-being through our “Disconnect from Work” policy which ensures you can maintain a healthy work-life balance.
◦ Hybrid work environment: Based on operational requirements, we offer flexible working arrangements that include working remotely or on-site.
At Alectra, your unique contributions matter and help drive our collective success to a more sustainable and brighter future.

Ready to Apply?

If this sounds like you and gets you excited, we’d love to hear from you! Simply click the apply button to submit your resume and take the first step toward joining our team. *Due to the high volume of applications, we are unable to accept resumes via email. All applicants must apply through our careers page to be considered.*
At Alectra, we celebrate diversity and are committed to an inclusive recruitment process that honours the dignity and independence of all applicants. If you require accommodation due to a disability during the process, please contact careers@alectra.com. We will work with you to ensure your needs are being met to the point of undue hardship.
Thank you for your interest in building a career with us. While we appreciate all applicants, only those selected for an interview will be contacted.
Please note: We kindly request no unsolicited resumes or agency referrals. Alectra does not accept resumes from recruitment agencies for any open positions unless a valid contract is in place.
Use of Artificial Intelligence (AI) in Recruitment
At Alectra, we’re committed to energizing a brighter future through innovation and responsible technology use. While we may use digital tools to support the efficiency of our recruitment process, we do not use AI to identify or screen candidates. Applications are personally reviewed by either a member of the Talent Acquisition team or one of the hiring leaders, ensuring a fair and human-centered experience for all applicants.