Job Description

Program Coordinator

Join a Healthcare Force for Good!

$27.47 per hour

A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and the greater New York Area.

Samaritan Daytop Village serves over 33,000 New Yorkers annually within your neighborhoods and communities, so our success depends on those we employ.

The Role

The Program Coordinator is responsible for providing community-based recovery services to PARC Bronx program and for Community Oriented Rehabilitation and Empowerment Services (CORES) from Health Home. He/she is responsible for conducting outreach, advocacy, and developing sober social and support activities while documenting all provided services in a manner that is compliant with regulatory and funding agents. Additionally, he/she should ensure deliverables are met for Medicaid services and provides CORES services to the participants on-site and in the community. This work is carried out in support of the mission and goals of Samaritan Daytop Village.

Responsibilities

What You Will Do

• Support PARC Assistant Directors with day-to-day business operations.
• Coordinate the day-to-day workflow for the provision of CASN services including daily assignments.
• Ensure program deliverables are being met including GPRA intakes, GPRA 6-month follow ups, Surveys, and Outreach.
• Coordinate community outreach and establish linkage agreements with community organizations.
• Responsible for program reporting to external sources including Office of Addiction Services and Support (OASAS) GPRA tracking tool and CASN Network monthly reports.
• Provide CORE services to participants on your caseload including Community Psychiatric Support and Treatment (CPST), Psychosocial Rehabilitation (PSR), Family Support and Training (FST) and Empowerment Services – Peer Support via telehealth, in the client’s home and/or in the community.
• Produce and maintain thorough, accurate, and timely documentation in EHR, including documentation of interactions with participants, services provided, important information and/or events, and contacts with other agencies and service providers, as required by agency policies, and relevant contracts and regulatory agencies.
• Facilitate referrals to Recovery Oriented Systems of Care (ROSC) providers within the community, working collaboratively to support the participant in accessing services, advocating for individual needs and any changes to Plan of Care, if applicable.
• Support PARC Bronx and CORES participants in developing and implementing a person-centered recovery plan that is relevant to the current expressed needs of the participant, consistent with the Plan of Care when provided.
• Meet with each participant on a regular basis and provide support in line with the goals outlined in the recovery plan via telehealth or in-person sessions to promote choice and supported risk in achieving recovery goals.

Qualifications

Who You Will Be

• Certified Recovery Peer Advocate (CRPA) Certificate.
• High School Diploma or GED.
• Computer literacy including familiarity in Microsoft Office Suite and EHR.
• Knowledge or shared lived experience with OUD and/or StUD with at least One-Two (1-2) years supervisory experience.
• Willingness to travel throughout the required catchment area as needed for applicable programs and able to navigate the public transportation systems to client’s home and within the community.
• Must have ability to work a flexible schedule. This position follows non-standard hours including some Saturday and evening work.
• Knowledge and commitment to recovery-oriented systems of care.
• Demonstrate ability to work independently.
• Excellent time management with the ability to meet deadlines.
• Ability to prioritize, think logically and maintain program standards and meet program deliverables.
• Experience working directly with people from diverse racial, ethnic and socioeconomic backgrounds.
• Experience with advocacy, outreach and engagement, self-help, recovery and transitional supports.
• Excellent interpersonal, public speaking, and written communication skills
• Ability to supervise and motivate others.

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