Job Description

Job Location: Red Bluff, CA 96080
Position Type: Full Time
Salary Range: $20.00 - $26.00 Hourly

Job Shift: DayDuties and Responsibilities:
Administrative Support:
- Greet and assist clients in a professional and courteous manner.
- Answer phone calls, schedule appointments, and manage the clinic's calendar.
- Maintain electronic and paper filing systems, ensuring accuracy and efficiency.
- Manage correspondence, including emails, letters, and faxes.
Assistance with Office Management:
- Support the Clinic Manager in overseeing daily operations and workflow.
- Assist in the training and supervision of administrative staff.
- Help implement office policies and procedures to improve efficiency.
- Monitor inventory levels and send in purchase requests for office supplies as needed.
- Ensure compliance with healthcare regulations and maintain confidentiality of patient records.
Collaboration and Communication:
- Liaise with therapists, clinicians, and other staff members to coordinate patient care.
- Communicate effectively with clients, providing information and assistance as required.
- Collaborate with external vendors and service providers to resolve issues and ensure smooth operation of office equipment and facilities.
Problem Solving and Decision Making:
- Identify and address operational challenges proactively, seeking input from management as needed.
- Exercise sound judgment and discretion in handling sensitive information and resolving conflicts.
- Take initiative to implement improvements and streamline processes to enhance overall efficiency.

Qualifications
Education & Certification:
- Certified Medical Assistant (CMA) is required.
- Medical Assistant experience is required.

Experience:
- Minimum of 1-2 years of experience working in a medical office or behavioral health setting.
- Strong organizational and multitasking skills with keen attention to detail.
- Excellent communication and interpersonal skills, both verbal and written.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Experience with psychiatric or behavioral health patients, particularly those with treatment-resistant depression, is preferred

Skills & Abilities:
- Strong organizational skills with the ability to manage scheduling and patient flow efficiently.
- Excellent communication and interpersonal skills for working with patients, families, and healthcare providers.
- Compassionate and empathetic attitude toward patients undergoing mental health treatment.
- Ability to remain calm and professional during potentially stressful situations.
- Proficiency with electronic health records (EHR) systems.