Job Description

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University

Department:

Career Advising 1

Time Type:

Full time

Job Type:

Regular

FLSA Status:

Non-Exempt

Work Modality:

Hybrid 01 (On Campus 3-4 Days/Week)

Union:

SEIU Local 500 - Provost & Enrollment Division

This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.

Job Description:

Summary:

The Program Coordinator, Career Education supports the planning, coordination, and delivery of career education programming for American University students. Reporting to the Associate Director, Career Advising and Education, this position plays a central role in administering AU’s career-related course, coordinating career education workshops and programs, and maintaining educational resources that support student career readiness.

The Program Coordinator provides day-to-day operational and logistical support to ensure career education initiatives are delivered effectively and consistently. The role collaborates closely with Career Center staff, faculty, students, and campus partners to support high-quality learning experiences that are accessible, organized, and responsive to student needs.

The Program Coordinator may supervise student employees who assist with program delivery, peer engagement, and course support.

Essential Functions:

1.) Career Course Coordination & Support

• Coordinate daily operations for AU’s career-related course, including scheduling, roster management, Canvas course shells, and standard communications.
• Support course delivery logistics, including materials preparation, classroom or Zoom coordination, and assignment setup.
• Provide support to instructors of record with grading workflows, attendance tracking, and responding to student inquiries.
• Manage the organization and maintenance of course content and instructional materials in collaboration with the Assistant Director of Curriculum Integration.
• Coordinate with the Registrar and OIT on course setup, enrollment processes, accessibility needs, and technical support.
• Ensure course operations align with university academic policies and instructional standards.

2.) Career Education Programming & Events

• Coordinate logistics for career education workshops, programs, and events, including room reservations, AV needs, catering, and setup.
• Manage registration, attendance tracking, and post-event communications.
• Support in-person, virtual, and hybrid career education programming.
• Maintain program calendars and assist with scheduling across Career Center teams and campus partners.
• Support consistent delivery of recurring programs through established processes and documentation.

3.) Student Engagement & Peer Education Support

• Coordinate and support peer education efforts, including Career Ambassadors or course assistants.
• Oversee student employee scheduling, task coordination, and training support.
• Support outreach efforts such as tabling, presentations, and information sessions to promote career education programs.
• Serve as a first point of contact for student questions related to career education programs and courses.
• Collaborate with student organizations and campus partners to support student participation.

4.) Administrative, Data, & Communications Support

• Draft and manage routine communications related to programs and courses, including emails, announcements, and FAQs.
• Track and analyze participation, attendance, and engagement for courses and programs.
• Maintain and manage spreadsheets, databases, and program records.
• Coordinate basic budget-related activities including budget tracking, purchasing requests, and invoice processing.
• Maintain program documentation, templates, and standard operating procedures.

Supervisory Responsibility:

• Supervises student employees, including Career Ambassadors and/or course assistants.

Competencies:

• Prioritizing and Organizing.
• Serving Customers.
• Displaying Creativity.
• Acquiring and Analyzing Information.
• Supporting Coworkers.

Position Type/Expected Hours of Work:

• Full-time.
• 35 hours per week.
• Monday - Friday schedule.
• Hybrid work modality.

Salary Range:

• $30.22 - $32.97 per hour.

Required Education and Experience:

• Bachelor's degree or equivalent.
• 1 - 3 years of relevant experience.

Preferred Education and Experience:

• Bachelor's degree.
• 2 - 4 years of relevant experience.

Travel Required:

• Some local travel may be required.

Additional Eligibility Qualifications:

• Strong organizational and time management skills.
• Ability to manage multiple projects and deadlines.
• Proficiency with spreadsheets, databases, and event coordination tools.
• Ability to learn and adapt to new systems and processes.
• Strong interpersonal and communication skills.

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

AU offers a competitive benefits package. Click here to learn about American University's unique benefit options.

Other Details

• Hiring offers for this position are contingent on successful completion of a background check.
• Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• American University is an E-Verify employer.

Current American University Employees

American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.