Key Responsibilities

• Maintain project timelines, workflows, and communication plans to support effective program execution

• Create detailed timelinesofprogram operations,identifyinefficiencies, and implement improvements to enhance student experience and teameffectiveness.

• Scheduleand communicatecross-departmental communications and monthly operational meetings with campus partners (including admissions, registrar, financial aid, and student life) to ensure seamless adult learner support

• Track progress toward key program goals, producing annual impact reports for Wayfinder and Degree Completionprograms,andcontributeto data-informed recommendations for improvement.

• Assist the Director of Continuing Studies with project management of grant activities and the compilation of narrative/data for grant opportunities.

• Support the implementation ofCredit for Prior Learning (CPL) processes in collaboration with theDirector ofContinuingStudies,facultyleads in degree completion, and the registrar’s office

• Keepdetailed notes in CRMs (Slate, Workday, and Salesforce) on students.

• Partner with adult undergraduate team members to supporthigh-quality program delivery

• Lead andfacilitatea selection of:

Orientation sessions(twiceper year)

Informational webinars(monthly)

Community presentationsand partnership meetings(monthly)

Intake andadvisingappointments (weekly)

• Contribute to scaling programs in sustainable and efficient ways

• Other duties as assigned by Director of Continuing Studies

Qualifications

• Bachelor’s degreerequired

• 2+ years of experience in higher education, program coordination, or related field

• Strong organizational, communication, and project coordination skills

• Experience working with adult, incarcerated, or nontraditional learners preferred

Work Expectations

• 28hours per week

• 12-monthcontract, 112 hours of vacation

• The job responsibilities may be completed remotely up to16hoursper week.

• Some evening availability required to support adult learners through virtual appointments, virtual webinars, and on-campus orientation sessions, advising, and classes at Richard A. Handlon Correctional Facility and the Knollcrest campus.