Job Description

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

The GEM Centre Program Coordinator supports the strategic, operational, and financial activities of the Centre for Global Equity in Emergency Medicine (GEM Centre). Working closely with the Executive Director, faculty leads, staff, trainees, and external partners, they will be responsible for coordinating multiple portfolios including research, education, global health, health equity, and community-engaged initiatives. The role provides operational leadership across project management, financial administration, grant administration, communications, reporting, and strategic planning activities to support the sustainability and growth of the GEM Centre.

For more information about the Centre for Global Equity in Emergency Medicine, visit https://gemcentre.ca/

1. Program Operations & Project Management (30%)

The Program Coordinator is responsible for coordinating the day-to-day operations of the Centre for Global Equity in Emergency Medicine (GEM Centre), ensuring effective implementation of strategic priorities across research, education, health equity, community engagement, and global health portfolios.

Responsibilities include:

• Coordinate operational activities across GEM Centre initiatives including the GEM Lab, GEM Education Hub, TAAAC-EM, Health Equity initiatives, community-engaged programs, fellowships, and special projects.
• Develop and maintain project plans, timelines, workplans, tracking systems, and standard operating procedures.
• Monitor project deliverables, milestones, reporting requirements, and contractual obligations across multiple grants and initiatives.
• Coordinate meetings, agendas, minutes, action items, and follow-up activities for committees, working groups, and project teams.
• Support onboarding and orientation of staff, trainees, fellows, students, and collaborators.
• Maintain organizational records, agreements, policies, and project documentation.
• Identify operational challenges and recommend process improvements to enhance efficiency and effectiveness.
• Support implementation and evaluation of program goals, performance indicators, and strategic priorities.

2. Financial Administration & Resource Management (30%)

The Program Coordinator supports financial administration and resource management activities across multiple funding sources and projects.

Responsibilities include:

• Coordinate the administration of finances across grants, donations, departmental funds, educational programs, and special projects.
• Process payment requisitions, invoices, expense reimbursements, honoraria, and financial transfers in accordance with the policies of UHN, University of Toronto, and other relevant external organizations.
• Monitor budgets and expenditures and maintain accurate financial tracking systems.
• Assist with budget development, forecasting, reconciliation, and financial reporting activities.
• Track project spending against approved budgets and identify potential variances or risks.
• Prepare financial summaries and reports for project leads, funders, and organizational leadership.
• Liaise with UHN Finance, University of Toronto administrative units, foundations, and external partners as required.
• Support implementation of systems and processes that strengthen financial stewardship and organizational sustainability.
• Prepare monthly budget reports for Executive Director and annual budget reports for the GEM Centre Board of Directors.

3. Research & Education Program Support (15%)

The Program Coordinator provides coordination and administrative support for research, educational, and trainee-focused initiatives within the GEM Centre.

Responsibilities include:

• Coordinate activities within the GEM Lab and GEM Education Hub.
• Support implementation of research, educational, quality improvement, and community-engaged scholarship projects.
• Coordinate trainee, fellow, resident, student, and visiting scholar onboarding, orientation, and project placement.
• Support administration of local and international fellowship programs.
• Coordinate educational programming, workshops, seminars, community of practice events, and special educational initiatives.
• Maintain trainee records, project assignments, and program documentation.
• Support faculty leads in coordinating educational and research activities across multiple sites and partner organizations.
• Assist with ethics, reporting, and administrative requirements related to research and evaluation projects where applicable.

4. Partnerships, Grants & Organizational Sustainability (15%)

The Program Coordinator supports development activities that contribute to the sustainability, growth, and impact of the GEM Centre.

Responsibilities include:

• Support development and submission of grant applications, funding proposals, and partnership initiatives.
• Coordinate reporting requirements for funded projects and funding agencies.
• Maintain funding opportunity trackers and support identification of relevant funding opportunities.
• Assist with preparation of briefing notes, impact reports, presentations, and supporting documentation.
• Support philanthropic initiatives, donor stewardship activities, and partnership development efforts.
• Coordinate communications and reporting with community organizations, healthcare partners, academic institutions, and funders.
• Contribute to initiatives that strengthen organizational sustainability and diversify revenue sources.
• Support development of business cases, strategic initiatives, and new program opportunities.

5. Communications & Stakeholder Engagement (10%)

The Program Coordinator supports internal and external communications activities that promote the work and impact of the GEM Centre. Responsibilities include:

• Maintain and update the GEM Centre website and digital platforms.
• Coordinate social media activities and content development.
• Support preparation of newsletters, annual reports, promotional materials, and knowledge mobilization products.
• Coordinate communication with faculty, trainees, community partners, funders, and external stakeholders.
• Assist with planning and promotion of events, workshops, conferences, and public engagement activities.
• Support dissemination of research, educational, and programmatic outputs.

Qualifications

EDUCATION

Required Education:

● Bachelor's degree in Health Sciences, Public Health, Health Administration, Business

Administration, Education, Global Health, Project Management, or related discipline.

Preferred Education:

● Master's degree in a relevant field (e.g., Public Health, Health Administration, Global

Health, Education, Public Policy, Business Administration).

● Formal training or certification in project management (e.g., PMP, CAPM, Lean, Agile,

Prosci Change Management).

● Formal training or certification that would support financial administration.

EXPERIENCE

Required Experience

● Minimum 3–5 years of progressively responsible experience in program

coordination, project management, operations, research administration, or

healthcare administration.

● Experience managing multiple concurrent projects with competing timelines and

stakeholders.

● Experience supporting complex initiatives within academic, healthcare, research,

community-based, or non-profit environments.

● Experience coordinating budgets, financial reporting, expense management, and

resource allocation.

● Experience preparing reports, briefing notes, funding applications, or other

professional written materials.

Preferred Experience

● Experience working within UHN, University of Toronto, or another academic health

sciences centre.

● Experience supporting research, educational, global health, or community-engaged

initiatives.

● Experience coordinating grants, contracts, or multi-partner collaborations.

● Experience supporting governance structures, advisory committees, or boards.

Core Skills & Competencies

- Financial Administration: Experience managing budgets for research projects or

programs, preferably multiple budgets at the same time (e.g. grants, donations).

- Grant & Writing Support: Experience assisting with grant applications, drafting

funding proposals, or writing program reports.

- Digital & Communication Tools: Familiarity with website content management

systems (e.g., WordPress) and managing professional social media channels

(Instagram, LinkedIn) to drive engagement.

- Autonomy & Organization: Strong organizational skills with the ability to manage

competing priorities across multiple distinct portfolios (e.g., balancing student

matching with international trip logistics).

- Communication Skills: Exceptional written and verbal communication skills.

- Stakeholder Engagement: Demonstrated ability to build relationships with faculty,

clinicians, researchers, learners, community partners, funders, and external

stakeholders. Ability to work effectively across interdisciplinary and cross-sector

environments.

- Equity, Diversity, Inclusion, Accessibility: Demonstrated commitment to

advancing equity, diversity, inclusion, accessibility, social accountability, and

meaningful community engagement within healthcare, education, research, or

community-based settings.

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.