Job Description

• Coordinate daily program activities to support efficient delivery of SUD treatment and recovery support services.
• Assist with implementation of ASAM-aligned treatment programming and operational workflows.
• Monitor program schedules, service delivery, staffing support needs, and client flow.
• Support admissions, referrals, care coordination, and discharge planning processes as needed.
• Facilitate communication between clinical, medical, outreach, peer, and administrative staff.
• Participate in multidisciplinary meetings related to client care, census management, transitions, and program improvement.
• Assist leadership with operational projects, audits, corrective action plans, and process improvement initiatives.
• Maintain organized records, tracking systems, and program documentation.

• Coordinate activities related to grant-funded programs and initiatives.
• Monitor grant deliverables, timelines, objectives, and reporting requirements.
• Track program outcomes, utilization data, and performance indicators.
• Assist with preparation and submission of grant reports, data collection, narratives, and supporting documentation.
• Ensure activities comply with grant requirements, organizational policies, and applicable local, state, and federal regulations.
• Collaborate with finance and leadership regarding grant expenditures, staffing patterns, and allowable activities.
• Support preparation for site visits, audits, and monitoring reviews.

• Support outreach, engagement, retention, and linkage-to-care efforts for individuals with SUD and co-occurring needs.
• Assist with coordination of psychoeducation groups, recovery-oriented activities, and community partnerships.
• Help connect clients to medical, behavioral health, housing, vocational, social service, and recovery support resources.
• Promote culturally responsive, trauma-informed, and person-centered services.

• Monitor documentation completion and compliance with regulatory and payer requirements.
• Assist with quality assurance and performance improvement activities.
• Support data collection related to authorizations, census, outcomes, grant performance, and service utilization.
• Identify barriers impacting program operations and recommend solutions.
• Participate in staff training and technical assistance activities.

• Bachelor’s degree in behavioral health, social work, public health, healthcare administration, human services, or related field required; Master’s degree preferred.
• Minimum of 2 years of experience in behavioral health, substance use disorder treatment, public health, healthcare coordination, or grant management.
• Knowledge of SUD treatment systems, ASAM criteria, recovery-oriented care, and trauma-informed practices.
• Experience working with grant-funded programs preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities and deadlines.
• Proficiency with electronic health records, Microsoft Office, and data tracking systems.

• Experience with Medicaid-funded behavioral health services.
• Experience with utilization review, quality improvement, or regulatory compliance.
• Bilingual or bicultural abilities preferred.
• Experience working with underserved or justice-involved populations preferred.

• Understanding of behavioral health regulations and confidentiality requirements.
• Ability to work collaboratively across multidisciplinary teams.
• Strong attention to detail and ability to maintain accurate records.
• Ability to analyze data and support program performance improvement.
• Ability to communicate professionally with staff, stakeholders, funders, and community partners.

• Ability to sit, stand, walk, and use standard office equipment.
• Ability to travel locally for meetings, outreach, or trainings as needed.