Job Description

Position Summary
The Program Coordinator works closely with Sirva client contacts to provide pre assignment support for their mobility programs. This position will be responsible for client mailbox management, supporting relocation agreements, and supporting client projects and inquiries.
*This position is open to be filled in the US or Philippines, working US hours.

Functions and Responsibilities
% of Time Description of Duty
50%
Support regional and global client directed pre-assignment initiatives such as reporting needs, group move planning, specialized program support, data queries, status updates on cost estimate or initiation requests and systems testing. Must approach tasks with a solutions oriented and consultative support influencing desired outcomes as indicated by the client Talent Mobility team.

30%
Triage shared mailbox by filtering and redirecting incoming requests and tasks. Responsible for meeting client SLAs and KPIs related to inquiry response time.

20% Prepare and deliver relocation agreements and support cost estimate work as needed

Qualifications and Preferred skills
• Minimum 3 years’ experience in working in relocation required
• Experience working in a client facing role preferred
• Project Management experience preferred
• Excellent written and verbal communication skills
• Strong attention to detail
• Ability to handle multiple tasks and meet timelines
• Ability to work successfully in a team and individual environment
• Strong computer skills, including proficiency in Excel, (V-lookup and Pivot Table experience preferred)

Education and Certification Requirements
• High school diploma required
• Undergraduate degree preferred

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:

• Position Title: Program Coordinator
• Salary Range: $24.00/hour USD
• Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or part-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

• Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.

• Vacancy Status: This posting reflects an existing vacancy within our organization.