ABOUT THE ROLE:
The Museum Program Coordinator will work directly with the Office of Mayor E. Denise supporting the Mayor’s vision for a permanent institution that highlights Cambridge’s diverse cultural and historical legacy.
ESSENTIAL DUTIES & RESPONSIBILITIES
Administrative Support
Answer phone calls, emails, and in-person inquiries from residents and stakeholders
Schedule meetings, maintain calendars, and coordinate logistics
Prepare basic correspondence, memos, and reports
Maintain organized electronic and physical filing systems
Process forms, requests, and documentation with accuracy
Program Support
Support the development and establishment of the Cambridge Museum of History and Culture
Will focus exclusively on advancing the museum initiative, including assisting with project planning, documentation, and public engagement efforts, conducting background research
Assist with tracking program participation, applications, and outcomes
Support compliance with reporting deadlines and documentation requirements
Assist with community outreach initiatives and special events
Provide clerical support for grants, projects, and department initiatives
Customer & Public Service
Serve as the point of contact for the museum initiative
Provide courteous, professional assistance to the public
Route service requests and inquiries to appropriate departments
Maintain confidentiality of sensitive records and communications
Coordination & Office Support
Work collaboratively with internal departments and external partners
Assist leadership with ad hoc projects and administrative tasks
Required Knowledge, Skills & Abilities
Strong organizational and time-management skills
Proficiency with computers and office software, including Microsoft Excel
Clear written and verbal communication skills
Professional customer service approach
Ability to manage confidential information with discretion
Attention to detail and ability to work with accuracy
Ability to multitask in a fast-paced environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MINIMUM QUALIFICATIONS:
High school diploma or GED required
One (1) year of clerical, administrative, or customer service experience preferred
Experience in government, nonprofit, or community programs is a plus
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
Office-based setting with frequent public interaction
Prolonged periods of sitting and computer use
Occasional standing, walking, and lifting of light office materials
REQUIRED DOCUMENTS:
Please upload the following documents to complete your application:
Cover Letter
Cambridge is a city in Middlesex County, Massachusetts, United States, in the Greater Boston area. It was named in honor of the University of Cambridge in England, a nexus of the Puritan theology embraced by the town's founders. Notably, Cambridge is home to two internationally prominent universities, Harvard University and the Massachusetts Institute of Technology. According to a 2008 census estimate the city population was 105,594. It is the fourth most populous city in the state, behind Boston, Worcester, and Springfield. Cambridge is one of the two county seats of Middlesex County (Lowell is the other).
The site for what would become Cambridge was chosen in December 1630, because it was located safely up river from Boston Harbor, which made it easily defensible from attacks by enemy ships. The first houses were built in the spring of 1631. The settlement was initially referred to as "the newe towne". Official Massachusetts records show the name capitalized as Newe Towne by 1632. Located at the first convenient Charles River crossing west of Boston, Newe Towne was one of a number of towns (including Boston, Dorchester, Watertown, and Weymouth) founded by the 700 original Puritan colonists of the Massachusetts Bay Colony under governor John Winthrop. The original village site is in the heart of today's Harvard Square. The marketplace where farmers brought in crops from surrounding towns to sell survives today as the small park at the corner of John F. Kennedy (J.F.K.) and Winthrop Streets, then at the edge of a salt marsh, since filled.
